Occupancy Planning Lead

Cushman & Wakefield•Costa Mesa, CA

3d•$127,500 - $150,000

About The Position

The Occupancy Planning Lead partners with the space planning and Market Planning teams to align strategy and tactical planning. The role supports a team of professionals delivering Space & Occupancy Planning for the assigned client’s global portfolio, managing the supply, capacity, and demand for space. The Lead directs the planning and development of new spatial activities and current projects and programs. They coordinate with account leadership, other service lines, and client representatives on staffing, future projects, and client relationships; prepare operational presentations and reports; and conduct stakeholder meetings to inform, consult, request action, and seek approvals. The position ensures compliance with program standards and client-customized tools, processes, templates, and outputs; identifies root causes and recommends solutions; and collaborates with IFM, PDS, and client real estate leadership to align day-to-day operations. The role oversees operational efficiency and service delivery improvements, program tools and deliverables, playbooks, templates, and planning proposals. It directs site assessments, utilization metrics, supply-and-demand studies, and project activities such as relocations, restacks, renovations, and consolidations. The Lead establishes goals and timelines for the organizational unit and supervised sub-units, develops and maintains headcount budgets and forecasts, and coaches the team in space planning, move management, relationship management, talent management, and resource utilization. The position requires strong analytical, communication, customer service, and interpersonal skills; working knowledge of CAFM software, space management systems, and relational databases; proficiency in architectural and engineering drawings and concepts; experience managing projects of varied scope and complexity; and proficiency with Microsoft Office. The successful candidate handles concurrent projects with minimal supervision, takes ownership of requests, and maintains attention to detail and quality. The compensation range is $127,500 to $150,000. Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work. Competitive pay may vary based on factors including location, experience, qualifications, job type, and applicable collective bargaining agreements.

Requirements

Strong analytical skills and ability to develop conclusions and recommendations.
Working knowledge of CAFM software, space management systems, and relational database functionality.
Proficiency in architectural and engineering drawings, concepts, and design.
Experience managing projects of varied scope and complexity.
Proficiency in Microsoft Office Suite applications.
Excellent customer service and interpersonal relationship skills.
Ability to work independently and as part of a team.
Strong oral, written, and presentation skills.
Attention to detail and quality.
Ability to handle concurrent projects with minimal supervision and direction.

Responsibilities

Partner with space planning and Market Planning teams to align strategy and tactical planning efforts.
Support a team delivering Space & Occupancy Planning for the client’s global portfolio, managing space supply, capacity, and demand.
Direct planning and development of new spatial activities and current projects and programs.
Coordinate with account leadership, other service lines, and client representatives regarding staffing, future projects, and client relationships.
Prepare operational presentations and reports on the Space pipeline, progress, challenges, opportunities, and recommendations.
Conduct meetings with clients, Space team members, and cross-functional account members to inform, consult, request action, and seek approval.
Ensure compliance with program standards and client-customized tools, processes, templates, and outputs.
Use root cause analysis to develop and evaluate solutions and recommend courses of action for projects, processes, and program operations.
Collaborate with IFM, PDS, and client real estate leadership to align day-to-day operations; recommend process adjustments when misalignment is identified.
Recommend improvements to operational efficiency and service delivery, and direct the development of program tools and deliverables to implement solutions.
Oversee creation and maintenance of playbooks, templates, and tools.
Coach the team in space planning, move management, client and vendor relationships, talent management, and resource utilization.
Direct planning proposals, site assessments for space efficiencies, utilization metrics, and supply-and-demand studies.
Direct project activities, including relocations, restacks, renovations, and consolidations.
Establish goals, objectives, and timetables for the organizational unit and supervised sub-units.
Develop, present, and maintain headcount budgets, forecasting, and gearing ratios.
Build strong relationships with internal and external partners to deliver effective services.
Assume ownership of requests and ensure successful completion; handle concurrent projects with minimal supervision and direction.
Maintain attention to detail and quality.