Occupancy Planning Lead

JLL • New York, NY

5d • $155,000 - $200,000 • Onsite

About The Position

JLL is seeking an Occupancy Planning Lead to develop strategic plans for space usage and the location of programs and business groups. The role reports to the Sr. Director of Occupancy Planning and partners closely with the client Workplace Planner, who leads overall supply-demand analysis, to create occupancy plans that accommodate the client’s evolving needs. The lead is the single point of contact for quality control, consistency in planning processes and protocols, and team performance.

The Occupancy Planning Lead manages occupancy planners, planning assistants, and MAC team members. Using data, analytical insights, and problem-solving skills, the lead develops and presents space scenarios, balances competing requests, and works with the client Workplace Planner to anticipate client needs and assess available space. The role requires strong relationship management and discretion with sensitive information, as well as knowledge of Corporate Real Estate.

Working with the Campus Development team, the lead proactively drives the sizing and location of programs, amenities, and campus needs, ensuring appropriate considerations and provisions are made in advance. The role serves as a liaison among planning staff, JLL teams, client real estate staff, and support vendors such as architects, engineers, and furniture providers. The lead also manages the yearly Campus Re-stack process using demand needs and portfolio data analytics.

The position leads campus-wide projects and occupancy planning work, develops analytical methods and portfolio-level insights, supports stakeholder working sessions, presents campus scenarios, and guides project narratives in presentations and reports. The lead provides day-to-day direction to team members, maintains project strategy and expectations, coordinates with IFM, MAC/project relocation teams, and client stakeholders, and mentors the team in campus strategy methodologies. Client-facing responsibilities include leading meetings and presentations, learning clients’ businesses and desired outcomes, sharing relevant precedents, and building trusted-advisor relationships.

This is an on-site position in New York, NY. The role does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $155,000–$200,000 per year. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• 10–12+ years of relevant professional experience after graduation.
• 8–10+ years of experience leading occupancy planning teams.
• Undergraduate or master’s degree in architecture, interior design, environmental design, urban design, real estate, design strategy, organizational development, organizational psychology, or a similar field.
• Expertise in data analysis, visualization, and management.
• Experience working with workplace performance data and survey data.
• Experience with workplace research methodologies and activities, and ability to work with qualitative and quantitative data.
• Clear communication and presentation skills for ideas, findings, and points of view.
• Ability to collaborate successfully across disciplines.
• Critical and creative thinking skills and a solution-oriented mindset.
• Ability to respond proactively and thoughtfully to feedback from clients and colleagues.
• Ability to graphically visualize information and ideas and use charts and graphics to communicate findings and complex ideas.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Academic or professional experience in math, statistics, economics, computer science, engineering, or another quantitative field.

Responsibilities

• Develop strategic occupancy plans for space usage and the location of programs and business groups.
• Manage occupancy planners, planning assistants, and MAC team members.
• Serve as the point of contact for quality control, planning-process consistency, protocols, and team performance.
• Develop and present multiple space scenarios using data, analysis, and problem-solving.
• Partner with the client Workplace Planner to anticipate client requests, assess available space, and balance competing priorities.
• Work with the Campus Development team to drive the sizing and location of programs, amenities, and campus needs, ensuring appropriate provisions are made in advance.
• Liaise among planning staff, JLL teams, client real estate staff, and support vendors, including architects, engineers, and furniture providers.
• Lead, develop, and manage the yearly Campus Re-stack process using demand needs and portfolio data analytics.
• Ensure consistent service delivery globally by training staff, reviewing deliverables, incorporating evolving best practices, and collaborating with other JLL service lines.
• Lead campus-wide projects and delegate occupancy-planning project work across the Sr. OP and OP organization.
• Implement analytical methodologies to solve business problems and support portfolio-level decisions.
• Analyze large data sets to determine impacts on project goals, business goals, and long-term planning strategies.
• Support working sessions with internal teams, clients, and other stakeholders.
• Present campus scenarios using plans, data, feedback, and relevant precedents to show solutions that meet client objectives.
• Guide the development of project narratives in presentations and reports.
• Provide day-to-day direction to occupancy planning team members and maintain project strategy and expectations.
• Coordinate with IFM, the MAC/project relocation team, and client stakeholders to support project success.
• Mentor the occupancy planning team on campus strategy methodologies.
• Lead and facilitate client meetings and presentations with Project/Strategy Directors.
• Learn clients’ businesses, cultures, and desired outcomes; share relevant precedents; and build client relationships as a trusted advisor.

Benefits

• 401(k) plan with matching company contributions
• Medical insurance
• Dental insurance
• Vision insurance
• Paid parental leave at 100% of salary
• Paid time off
• Company holidays
• Early access to earned wages through Daily Pay
• Benefits and culture intended to support mental, physical, and emotional well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior