Occupancy Planning Lead
About The Position
JLL is seeking an Occupancy Planning Lead to develop strategic plans for space use and the location of programs and business groups. Reporting to the Sr. Director of Occupancy Planning, the role partners closely with the client Workplace Planner to develop an occupancy plan that accommodates the client’s evolving needs. The lead serves as a quality-control point for consistency in planning processes, procedures, protocols, and team performance. The role manages occupancy planners, planning assistants, and MAC team members. It uses data, analytical insights, and problem-solving to develop and present space scenarios, while partnering with the client Workplace Planner to understand requests, assess available options, and address competing priorities. The lead works with the Campus Development team to proactively plan the size and location of programs, amenities, and campus needs, ensuring appropriate provisions are made in advance. The position also liaises with planning staff, JLL colleagues, client real estate staff, and supporting vendors, and leads the yearly Campus Re-stack process using demand needs and portfolio analytics. The Occupancy Planning Lead drives campus-wide projects, guides project narratives and presentations, supports stakeholder working sessions, and provides day-to-day direction to the planning team. The role leads client meetings and presentations, builds trusted-advisor relationships, learns clients’ business and culture, and mentors the team in campus strategy methodologies. This is an on-site position in New York, NY. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.
Requirements
- 10–12+ years of relevant professional experience after graduation.
- 8–10+ years of experience leading occupancy-planning teams.
- Undergraduate or master’s degree in architecture, interior design, environmental design, urban design, real estate, design strategy, organizational development, organizational psychology, or a similar field.
- Expertise in data analysis, visualization, and management.
- Experience working with workplace performance data and survey data.
- Experience with workplace research methodologies and activities, including qualitative and quantitative data.
- Clear communication and presentation skills for conveying ideas, findings, and points of view.
- Ability to collaborate successfully with a range of complementary disciplines.
- Critical and creative thinking and a solution-oriented mindset.
- Ability to respond proactively and thoughtfully to feedback from clients and colleagues.
- Ability to graphically visualize information and ideas and use charts and graphics to communicate findings and complex ideas.
- Candidates must be authorized to work in the United States without visa sponsorship.
Nice To Haves
- Academic or professional experience in math, statistics, economics, computer science, engineering, or another quantitative field.
Responsibilities
- Manage a team of occupancy planners, planning assistants, and MAC team members.
- Develop strategic occupancy plans and present multiple space scenarios to stakeholders using data, analytical insights, and problem-solving.
- Partner with the client Workplace Planner to anticipate client requests, assess space options, and develop solutions that account for competing priorities.
- Serve as the quality-control point for consistency in planning processes, procedures, protocols, and team performance.
- Work with the Campus Development team to proactively drive the sizing and location of programs, amenities, and campus needs, and ensure appropriate considerations and provisions are made in advance.
- Facilitate communication among planning staff, JLL team members, client real estate staff, and supporting vendors.
- Lead, develop, and manage the yearly Campus Re-stack process using demand needs and portfolio data analytics.
- Provide training and review deliverables to ensure consistent global service delivery and incorporation of JLL best practices.
- Promote collaboration with other JLL service lines.
- Lead campus-wide projects and delegate occupancy-planning project work across the Senior Occupancy Planning and Occupancy Planning organizations.
- Implement analytical methodologies to solve business problems and support portfolio-level decisions.
- Analyze large-scale data sets to assess impacts on project goals, business goals, and long-term planning strategies.
- Support working sessions with internal teams, clients, and other stakeholders.
- Present campus scenarios using plans, data, feedback, and relevant precedents to illustrate solutions aligned with client objectives.
- Guide the development of project narratives through presentations and reports.
- Provide day-to-day direction to occupancy-planning team members and maintain the project’s strategic direction and client expectations.
- Work closely with IFM, MAC and project relocation teams, and client stakeholders to support project success.
- Mentor the occupancy-planning team on campus strategy methodologies.
- Lead and facilitate client meetings and presentations with Project/Strategy Directors.
- Learn clients’ businesses, cultures, and desired outcomes; share relevant precedents; and build trusted-advisor relationships.
Benefits
- 401(k) plan with matching company contributions.
- Medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
