Sr. Occupancy Planner

JLL•Austin, TX

2d•$90,000 - $150,000•Onsite

About The Position

JLL is seeking a Sr. Occupancy Planner to join its Occupancy Planning and Management team. The role serves as an account leader for delivery of Occupancy Planning and Management, bringing best practices, industry insight, and thought leadership to the account while acting as a trusted advisor to the client, Account Director, and team. The position requires working onsite three days a week in Austin, Texas, or Sunnyvale, California. The planner develops and executes client-specific, end-to-end occupancy planning strategies aligned with corporate goals, corporate real estate initiatives, policies, and technology strategy. The role requires understanding business-unit profiles, demand drivers, space availability, workplace conditions, and headcount projections; coordinating planning across account, client, and campus stakeholders; and supporting service quality through KPI monitoring, customer satisfaction issue resolution, data integrity, audits, and staff training. Candidates must have a bachelor’s degree in a related discipline and at least five years of project-related experience in a corporate real estate environment, including space data management, occupancy planning, and project management. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $90,000–$150,000 USD per year. JLL offers a benefits package that includes a 401(k) with matching contributions, medical, dental, and vision care, paid parental leave, paid time off, company holidays, and early access to earned wages through Daily Pay.

Requirements

Bachelor’s degree in Real Estate Development, Project Management, Architecture, Engineering, Construction Science, and/or Design.
Five or more years of project-related experience in a corporate real estate environment, with specific experience in Space Data Management, occupancy planning, and project management.
Strong understanding of the Occupancy Planning business and how decisions affect other business areas; ability to make timely decisions using available data and experience.
Demonstrated ability to drive success, resolve issues, and advance process improvement through thought leadership.
Ability to navigate ambiguity and succeed in ambiguous situations without compromising service quality.
Ability to work across functions and manage through a matrixed organization by influence.
Ability to collaborate and communicate with clients, account teams, corporate stakeholders, and industry peers; transparency and knowledge sharing.
Ability and appropriate sense of urgency to manage conflict and resolve issues.
Confident facilitation and ability to communicate complex ideas concisely through persuasive storytelling.
Analytical skills, strategic thinking, ability to simplify complexity, and a big-picture perspective.
Experience and speed using CAD/CAFM technology, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
Authorization to work in the United States without visa sponsorship.

Responsibilities

Serve as an account leader for delivery of Occupancy Planning and Management.
Bring best practices, industry insight, and thought leadership to the account; incorporate JLL’s evolving best practices into the team’s work.
Act as a trusted advisor to the client, Account Director, and team.
Understand business-unit profiles, demand drivers, space availability, workplace conditions, and overall headcount projections.
Promote partnership and integration among the JLL account team, Client Portfolio Planning Director, and campus management team by driving communication among stakeholders and influencers.
Develop and execute client-specific end-to-end occupancy planning strategies aligned with corporate goals, real estate initiatives, policies, and technology strategy.
Prepare presentations on process improvement.
Meet relevant KPIs, analyze scores, and address customer satisfaction issues.
Lead data integrity initiatives and quality-assurance audit processes to ensure accurate Space Data and Occupancy Planning information.
Ensure staff are appropriately trained on occupancy planning policies, procedures, tools, and protocols.