Sr. Occupancy Planner

JLL • Sunnyvale, CA

1d • $90,000 - $150,000 • Hybrid

About The Position

JLL is seeking a Sr. Occupancy Planner to join its Occupancy Planning and Management team. The role serves as an account leader for delivery of Occupancy Planning and Management, bringing best practices, industry insight, and thought leadership to real estate clients. The planner acts as a trusted advisor to the client, Account Director, and team, and develops and executes client-specific occupancy planning strategies aligned with corporate goals, real estate initiatives, policies, and technology strategy.

The position requires working onsite three days per week and is located in Austin, Texas, or Sunnyvale, California. The role involves understanding business-unit profiles, demand drivers, space availability, workplace conditions, and headcount projections; coordinating planning outcomes among JLL and client stakeholders; maintaining data integrity; ensuring staff training; and meeting performance and customer satisfaction expectations.

Candidates must be authorized to work in the United States without sponsorship; this position does not provide visa sponsorship. Expected compensation is $90,000–$150,000 USD per year, with final compensation dependent on candidate qualifications, location, market conditions, and internal considerations.

Requirements

• BA/BS in Real Estate Development, Project Management, Architecture, Engineering, Construction Science, and/or Design.
• Five or more years of project-related experience in a corporate real estate environment, with specific experience in Space Data Management, Occupancy Planning, and Project Management.
• Strong understanding of the Occupancy Planning business and how decisions affect other business areas, with the ability to make timely decisions using available data and personal experience.
• Demonstrated bias toward driving success, resolving issues, and providing thought leadership to overcome process-improvement barriers.
• Ability to navigate ambiguity and succeed in ambiguous situations without compromising service quality.
• Ability to work cross-functionally and manage through a matrixed organization by influence.
• Ability to collaborate and communicate with clients, account teams, corporate teams, and industry stakeholders.
• Transparency and willingness to share knowledge.
• Ability and appropriate sense of urgency to manage conflict and resolve issues.
• Confident facilitation and communication skills, including explaining complex ideas concisely through persuasive storytelling.
• Analytical skills and strategic thinking, including simplifying complex issues and seeing the big picture.
• Experience with CAD/CAFM technology, MS Excel, MS Word, and MS PowerPoint.
• Must be authorized to work in the United States without sponsorship.

Responsibilities

• Serve as an account leader for delivery of Occupancy Planning and Management.
• Bring best practices, industry insight, and thought leadership to the account.
• Act as a trusted advisor to the client, Account Director, and team.
• Understand business-unit profiles, demand drivers, space availability, workplace conditions, and overall headcount projections.
• Ensure partnership and integration among the JLL account team, Client Portfolio Planning Director, and campus management team by driving communication among stakeholders and influencers.
• Drive development and execution of client-specific end-to-end occupancy planning strategy aligned with corporate goals, real estate initiatives, policies, and technology strategy.
• Prepare presentations on process improvement.
• Meet relevant KPIs, analyze scores, and address customer satisfaction issues.
• Maintain accountability for data-integrity initiatives and audit processes to ensure accuracy of Space Data and Occupancy Planning information.
• Ensure staff are appropriately trained on occupancy planning policies, procedures, tools, and protocols.
• Ensure JLL’s evolving best practices are incorporated into the team’s work product.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior