About The Position

Fleet Services by Cox Automotive is hiring a Senior Mobile Diesel Technician to provide on-site maintenance and repair services for light-, medium-, and heavy-duty vehicles. The role performs DOT and preventive maintenance inspections, minor and advanced repairs, and advanced mechanical, hydraulic, electrical, and electronic diagnostics. The technician is relied upon to diagnose and triage complex repairs, serve as a lead at customer jobsites, and consult on customers’ behalf. The position works with a high degree of independence, manages a daily schedule and concurrent assignments, and is expected to comply with company policies and performance standards. The technician works in a mobile/field environment, traveling in a company-issued service truck to perform inspections, repairs, and road tests. Responsibilities include maintaining the service vehicle and its parts inventory, documenting work and findings using a company-issued iOS device and TRAIT application, and communicating with customers, management, and support teams. Work must comply with company safety, health, and environmental policies and applicable OSHA, EPA, and DOT regulations.

Requirements

  • High school diploma or GED and five years of experience in a related field; alternatively, a degree or certification beyond high school in a related discipline and three years of related experience, or seven years of experience in a related field.
  • Possess and supply a set of hand tools needed to perform the job.
  • Obtain ASE T8 (PMI) certification within 18 months.
  • Obtain ASE 608/609 certification within 18 months.
  • Successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical before employment.
  • Be at least 21 years old due to interstate operating authority commerce regulations.
  • Have a valid driver’s license from the state of residence and be able to obtain and maintain a Driver Qualification File.
  • Ability to lift, bend, climb, stand, and walk for long periods and perform moderately heavy labor.
  • Ability to exert oneself physically for extended periods, including performing repetitive tasks.
  • Communicate information succinctly and in an organized manner, and engage in effective two-way communication.
  • Ability to determine the tools and equipment needed for a task.
  • Ability to judge distances between objects and the observer accurately.
  • Use logic and reasoning to assess alternative solutions, conclusions, or approaches to problems.

Nice To Haves

  • ASE T2 (Diesel Engines) certification.
  • ASE T3 (Drivetrain) certification.
  • ASE T4 (Brakes) certification.
  • ASE T5 (Suspension) certification.
  • ASE T6 (Electrical and Electronic Systems) certification.
  • ASE T7 (HVAC) certification.
  • ASE A8 (Engine Performance) certification.
  • ASE L1 (Advanced Engine Performance Specialist) certification.
  • ASE L2 (Electronic Diesel Engine Diagnosis Specialist) certification.

Responsibilities

  • Perform scheduled preventive maintenance and DOT inspections, and complete follow-up repairs on light-, medium-, and heavy-duty vehicles in a mobile/field environment.
  • Perform minor adjustments and repairs on truck systems and components, including electrical, brake, cooling, starting, charging, engine, steering, transmission, clutch, and differential systems.
  • Diagnose, adjust, and repair truck equipment, including air-conditioning systems and mechanical, hydraulic, electrical, and electronic components.
  • Inspect, test, and listen to defective equipment to diagnose malfunctions using instruments such as handheld computers and pressure gauges.
  • Road-test vehicles to diagnose malfunctions and confirm they are operating properly.
  • Identify problems and evaluate relevant information and possible solutions using sound judgment.
  • Independently manage the parts inventory and equipment provided with the company-issued service truck, including periodic reconciliation.
  • Maintain and operate the company-issued service vehicle and perform safety checks and daily pre- and post-trip inspections.
  • Work with customers to assess needs, provide information or assistance, resolve problems, and meet expectations.
  • Manage concurrent tasks and prioritize work and time effectively.
  • Use hand tools, precision instruments, diesel tools, welding equipment, lifts, and jacks.
  • Document work performed, parts used, and findings on Repair Orders using the company-issued iOS device and TRAIT application; upload pictures and complete DOT and other required forms accurately and on time.
  • Manage an independent daily schedule and maintain productivity within or close to Standard Repair Times.
  • Obtain repair parts from approved local and national vendors.
  • Communicate with management and support teams by email or phone to obtain estimate approvals and purchase order numbers and discuss Repair Order findings.
  • Perform work in compliance with company safety, health, and environmental policies and applicable OSHA, EPA, and DOT regulations.

Benefits

  • $5,000 new-hire bonus, with 50% paid after 30 days and 50% after 180 days.
  • Safe-driving and technician-efficiency bonuses.
  • Safety boots and safety glasses reimbursement.
  • Extreme-weather gear for cold and hot conditions.
  • Uniforms provided, with laundry service where available.
  • Company service truck may be taken home daily.
  • Laptop and company cellphone provided.
  • Technical training to support career advancement.
  • Dedicated career path; the posting states that over 50% of front-line managers are promoted from within.
  • Health, dental, and vision insurance starting on the first day of employment.
  • 401(k) matching after 90 days: 100% match up to a 6% contribution, plus an additional 2% discretionary company contribution.
  • Paid time off, including a stated accrual of up to 200 hours (five weeks) based on tenure and a separate statement of at least 16 hours per month.
  • Seven paid holidays throughout the calendar year.
  • Tuition assistance or reimbursement.
  • Adoption and surrogacy assistance.
  • Pet insurance.
  • Employee resource groups and diversity groups.
  • Company-paid volunteer hours and volunteer time off.
  • Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home and rental insurance, and other offerings.
  • Additional paid leave may include bereavement leave, time off to vote, jury duty leave, military leave, and parental leave.
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