Sr. Manager, People Operations

XFL Properties LLC DBA United Football League•White Plains, NY

4d•$85,000 - $115,000•Hybrid

About The Position

The Sr. Manager, People Operations leads the day-to-day execution of People Operations programs and services across the United Football League. The role oversees benefits administration, HR operations, compliance, HR systems, and employee lifecycle processes while supporting an exceptional employee experience. Working with guidance from the Sr. Director, People Operations, the position partners across the league on HR programs, operational priorities, and service delivery. The role is based in White Plains, NY, in a hybrid environment with in-office collaboration expected 2–3 days per week, and requires minimal travel of 5–10%. The position requires a flexible schedule that may include weekends, nights, and holidays.

Requirements

Bachelor’s degree in human resources, Business Administration, or a related field.
5–7 years of experience in human resources or related functions with progressive responsibilities.
Strong knowledge of HR operations, compliance, talent acquisition, and employee engagement practices.
Proficiency in Microsoft Office Suite, HRIS systems, and workplace collaboration tools.
Proficiency with Google-based workspaces, payroll software such as ADP, and HRIS platforms.
Exceptional organizational and project management skills.
Strong interpersonal, communication, and relationship-building abilities.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
High level of professionalism, discretion, and confidentiality.
Strong analytical, problem-solving, and operational decision-making capabilities.
Ability to work a flexible schedule that includes weekends, nights, and holidays.
Ability to perform periods of desk sitting and frequent bending, moving, lifting, and carrying materials weighing up to 20 pounds.

Nice To Haves

Prior experience in professional sports, collegiate athletics, entertainment, or fast-paced operational environments.

Responsibilities

Lead the day-to-day administration of People Operations programs and services, providing consistent, responsive, and high-quality support across the league.
Partner with the Sr. Director, People Operations to implement strategic HR initiatives and operational priorities.
Support Sr. Directors with compensation, benefits, and rewards programs.
Assist the Director, Talent Acquisition with full-cycle recruitment across league office and team operations, including sourcing, interviewing, selection, and onboarding.
Develop, document, and improve People Operations processes, workflows, and standard operating procedures.
Oversee employee lifecycle processes, including onboarding, offboarding, employee records management, and employment changes.
Maintain the accuracy, confidentiality, and integrity of employee data and personnel records.
Administer health, wellness, retirement, and leave programs in partnership with the benefits service team and Sr. Directors; serve as the primary liaison with benefits brokers, carriers, and third-party administrators.
Work with the Sr. Director, Payroll to manage Paid Time Off, FMLA, and leaves, including Short Term and Long-Term Disability.
Lead annual open enrollment planning, employee communications, enrollment support, and post-enrollment reconciliation.
Monitor benefits utilization, vendor performance, and compliance, and recommend operational improvements.
Assist the Sr. Director and Head of People Operations with annual reporting, including 1095-C compliance data processes.
Administer compliance with federal, state, and local employment laws and regulations, including I-9, E-Verify, FMLA, ADA, COBRA, and HIPAA requirements.
Maintain HR policies, forms, and documentation in accordance with legal and organizational standards.
Support audits, reporting requirements, and regulatory filings by maintaining complete and accurate records.
Escalate complex compliance or employee relations matters to the Senior Director as appropriate.
Contribute to the development and implementation of internal policies, procedures, and operational best practices.
Conduct internal audits and HR compliance reviews to identify improvement areas and support organizational readiness.
Support employee engagement, recognition, wellness, and inclusive workplace culture initiatives.
Provide employees and managers with guidance on HR policies, procedures, and routine employee relations matters.
Partner with the Sr. Director on employee relations issues, workplace investigations, accommodations, and performance management processes.
Coordinate employee communications about People Operations programs and initiatives.
Partner with the Sr. Director, People Operations to facilitate player onboarding, orientation, transition, and offboarding programs.
Perform other duties as assigned by the Sr. Director, People Operations.