(Sr.) People Operations Associate

Nourish • New York, NY

8d

About The Position

Nourish is hiring a full-time People Operations Associate to support the employee lifecycle for a fast-growing team across all 50 states. The role reports to the People Operations Manager and works closely with the broader People team and partners in Talent, Finance, and the Clinical team. The associate will help move People Operations from reactive support toward proactively shaping Nourish’s talent and culture. The role is open to NYC-based or remote candidates.

The position covers employee support, onboarding and offboarding, leave administration, HRIS administration, compliance, and ownership of recurring workflows. It requires handling sensitive employee information with care and confidentiality. Over time, the role may expand to include policy creation, performance review and merit cycle administration, company offsites, and immigration support.

Requirements

• At least 2 years of experience as a People Operations generalist; high-growth startup experience is preferred.
• Hands-on experience with onboarding and offboarding, leave administration (including a basic understanding of FMLA), and HRIS tools.
• Working knowledge of employment laws and regulations, ideally across multiple states.
• Strong ownership and follow-through; organized, detail-oriented, and able to manage many requests and drive them to resolution.
• High emotional intelligence and sound judgment, including discretion with sensitive information.
• Clear, empathetic communication skills and the ability to translate policy into plain language.
• Comfort with ambiguity and building in a fast-changing environment.

Nice To Haves

• Health-tech experience.
• ADP experience.
• Experience with a leave vendor such as Sparrow.
• SHRM certification.

Responsibilities

• Serve as the first point of contact for People Operations questions about leave, payroll, and policies; manage the ticket queue and resolve issues promptly and warmly.
• Manage onboarding and offboarding end to end, including data entry and corrections, onboarding weeks, new-hire questions, paperwork, and system offboarding.
• Administer FMLA, parental bonding, personal, and disability or accommodation leaves in partnership with the leave vendor, Sparrow, while staying current on state and federal requirements.
• Maintain accurate employee records in the HRIS, process role and reporting changes, and prepare reports.
• Support compliance across all 50 states, including pulling reports and working with government agencies to meet deadlines.
• Own recurring workflows and continuously streamline them as the company scales.
• Handle sensitive employee information, including compensation, health data, and personal situations, with care and confidentiality.
• Potentially take on policy creation, performance review and merit cycle administration, company offsite coordination, and immigration support over time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed