Associate, People & Operations

Global Prairie•Kansas City, MO
•Onsite

About The Position

The Associate, People & Operations supports employee experience, culture and engagement, company-wide programs and events, community involvement, workplace experience, executive and administrative needs, and day-to-day organizational operations. Based in Global Prairie’s Kansas City, Missouri office, the role helps employees feel connected, supported, recognized and empowered while contributing to the company’s purpose-driven culture. Working with the People & Operations team and colleagues across the organization, the Associate coordinates events and initiatives, supports philanthropy and community engagement, maintains company-wide calendars, assists with employee onboarding and offboarding, and provides administrative and project support to senior leaders. The role also contributes to workplace projects, operational improvements, company certifications, impact reporting, and the administration of company policies and standards. Global Prairie is a purpose-driven marketing firm, Public Benefit Corporation, certified B Corporation, and 100% employee-owned company. The company describes its culture as collaborative and supported by generous benefits, employee programs, and collaborative office environments.

Requirements

  • Sound judgment and discretion when handling confidential and sensitive information.
  • Warm, approachable demeanor and ability to build positive, trusted relationships with employee owners at all levels.
  • Strong emotional intelligence, empathy and awareness of others.
  • Genuine interest in people, culture and creating a meaningful employee experience.
  • Exceptional attention to detail and ability to manage and prioritize multiple responsibilities with consistency and follow-through.
  • Strong written and verbal communication skills.
  • High degree of responsiveness, dependability and personal accountability.
  • Curiosity, initiative and creativity, with eagerness to learn and contribute to employee engagement, retention and culture-building initiatives.
  • Proactive, adaptable, entrepreneurial approach and comfort helping wherever needed in a fast-paced, collaborative environment.
  • Ability to perform the physical activities described, including standing, walking, lifting, pulling, pushing, kneeling, reaching, stooping, talking, hearing and repetitive motion.
  • Ability to occasionally lift or move objects weighing 10–20 pounds.
  • Visual acuity sufficient to operate a motor vehicle.

Responsibilities

  • Assist with employee experience, culture, engagement and retention programs and initiatives.
  • Coordinate and execute company-wide programs and events, including philanthropy, health and wellness, employee ownership, internal meetings, celebrations and large-scale events.
  • Support community engagement and philanthropy by coordinating employee participation, communications, event logistics, and tracking participation and impact.
  • Support company-wide meetings, events, programs, initiatives and projects by coordinating content and preparing presentations and other meeting materials.
  • Coordinate employee-owner celebrations and recognition, including birthdays, anniversaries, life milestones, condolences, holiday parties and other culture-building efforts.
  • Research and coordinate company-branded merchandise and appreciation gifts, including vendor outreach, product selection, ordering, inventory and fulfillment.
  • Support company certifications, recertifications and designations, including B Corp certification, and coordinate submissions for awards and honors.
  • Support ESG initiatives by collecting and maintaining impact data, coordinating sustainability efforts, contributing to annual impact reporting, documenting progress and identifying opportunities to strengthen ESG performance.
  • Support workplace experience and culture through office décor, seasonal and event-related needs, branded spaces and other workplace initiatives.
  • Manage and coordinate the company-wide calendar and scheduling of meetings, events and key initiatives.
  • Provide administrative and project support to senior leaders, including calendar and expense management, travel coordination and special projects as needed.
  • Support external awareness and thought leadership efforts, including social media, marketing, branding, research and content development.
  • Stay informed about trends and best practices in professional development, employee engagement, retention and company culture.
  • Use sound judgment, professionalism and discretion when handling sensitive employee and company information.
  • Partner with Office Managers across locations on company-wide initiatives, programs and workplace needs.
  • Support new employee-owner onboarding and exiting employee-owner offboarding.
  • Assist with talent management and recruitment tasks as needed.
  • Support the Junior Associate (intern) program throughout the year.
  • Provide day-to-day administrative and operational support to the People & Operations function, including organizing information, preparing presentations and reports, and coordinating meetings.
  • Support office buildouts, tenant improvements, relocations, renovations and other workplace projects by coordinating with internal stakeholders and external partners and vendors.
  • Assist with identifying and implementing operational efficiencies and process improvements.
  • Support consistent administration and application of company policies and standards.
  • Assume additional responsibilities and duties as assigned.

Benefits

  • Generous, industry-leading benefits.
  • Supportive and progressive employee programs.
  • Collaborative office environments.
  • Top-percentile compensation packages.
  • Potential to personally benefit from company success through 100% employee ownership.
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