Sr Manager/Director, Growth & Partnerships

SuperOrdinary Talent LLC • New York, NY

1d • Hybrid

About The Position

SuperOrdinary is a growth partner for consumer brands, helping them build influence, accelerate sales, and connect with consumers through social commerce and marketplaces, including TikTok Shop. The company works with brands such as Disney, H&M, Laneige, Touchland, Glow Recipe, and Peter Thomas Roth, and operates in a fast-moving environment that emphasizes experimentation, speed, and continuous learning.

The Sr Manager/Director, Growth & Partnerships is a senior commercial leader responsible for driving new business and expanding strategic brand partnerships. The role sells multi-channel growth solutions to founders, CEOs, CMOs, and Heads of E-commerce, and develops commercial partnerships that create long-term value for SuperOrdinary and its brand partners. The position suits someone with agency, marketplace, or TikTok Shop experience who is prepared to take greater ownership, apply consultative selling expertise, and close complex deals.

The role owns new-business revenue targets and the full sales cycle, from pipeline generation and discovery through proposal development, pitching, negotiation, and closing. It also manages executive relationships and key-account expansion, develops referral and co-selling partnerships, and maintains accurate pipeline records and forecasts. Director-level candidates may help build and lead the growth function, including supporting future team expansion and hiring.

Requirements

• 3–5+ years in agency business development, client partnerships, or account leadership within a media agency, holding company, Amazon or marketplace agency, or TikTok Shop agency.
• Experience selling multi-service solutions to senior decision-makers through discovery and strategic problem-solving.
• A successful track record of owning revenue targets and sourcing, negotiating, and closing new business.
• Ability to advise founders and C-suite executives, influence decisions, and navigate complex stakeholder relationships.
• Understanding of deal structures, pricing models, profitability, and margin management, including retainers, revenue-sharing, and performance-based agreements.
• Understanding of how brands grow across Amazon, TikTok Shop, and other marketplaces, including the relationship between retail media, social commerce, and broader marketing strategies.
• Proactive, self-driven approach and comfort building a pipeline in a fast-moving, high-growth environment.
• Ability to communicate complex business opportunities clearly through written proposals, executive presentations, and client conversations.

Nice To Haves

• An established network of brand-side decision-makers in beauty, fashion, wellness, or health.
• Experience selling multi-channel solutions across Amazon, Walmart, Target, and TikTok Shop.
• Retail media expertise across Amazon Ads, TikTok Ads, Meta, and Google.
• Hands-on knowledge of TikTok Shop, including creator and affiliate programs, shoppable video, LIVE shopping, and GMV Max.
• Agency-side experience navigating procurement-led RFPs and competitive pitch processes.
• Experience developing strategic referral or partner programs.
• Previous experience building, mentoring, or leading a small sales team.

Responsibilities

• Own new-business revenue targets by building pipeline, managing the full sales cycle, and closing new brand partnerships.
• Generate opportunities through professional networks, outbound prospecting, referrals, strategic partners, and industry events.
• Lead discovery with senior stakeholders to identify growth opportunities and challenges across commerce channels, retail media, content, and operations.
• Translate client needs into tailored proposals and growth strategies that connect SuperOrdinary's capabilities to measurable business outcomes and brand P&L.
• Collaborate with strategy, retail media, creative, and operations teams to develop, scope, and price comprehensive solutions.
• Lead pitches and executive presentations, communicating a compelling commercial story and clear value proposition.
• Build trusted relationships with founders, CEOs, CMOs, CFOs, and Heads of E-commerce.
• Serve as senior commercial lead for key accounts, identifying opportunities to expand partnerships and grow revenue.
• Represent SuperOrdinary at industry events, conferences, and strategic partner forums.
• Develop commercial models, including retainers, revenue-sharing agreements, performance-based pricing, and hybrid structures.
• Lead negotiations involving pricing, scope, contractual terms, and procurement requirements.
• Partner with finance and legal teams to protect margins, secure approvals, and establish scalable, mutually beneficial partnerships.
• Develop referral and co-selling relationships with agencies, technology platforms, investors, and marketplace partners.
• Share competitive intelligence, market trends, pricing insights, and growth opportunities with leadership to inform business strategy.
• Maintain accurate CRM records, pipeline visibility, and reliable revenue forecasts.
• Contribute to sales playbooks, case studies, pitch materials, and business development processes.
• For Director-level candidates, help build and lead the growth function, including supporting future team expansion and hiring.

Benefits

• Flexible PTO, paid holidays, and paid sick leave.
• A 401(k) retirement savings program.
• Medical, dental, and vision insurance for employees and their families.
• Hybrid work schedule anticipated to be four days onsite and one remote day per week.
• Career growth opportunities within a rapidly expanding global social commerce business.
• Competitive compensation aligned with experience and role responsibilities.
• Collaborative, entrepreneurial team environment that values creativity, innovation, ownership, and meaningful connections.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed