Remote Sr Manager, Content Development & Marketing Operations

Signet Jewelers • Akron, OH

2d • Hybrid

About The Position

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under iconic brands such as Kay Jewelers, Zales, Jared, and JamesAllen.com. The company prides itself on being people-first, fostering diversity, inclusion, and equity. The Sr. Manager, Content Strategy and Marketing Operations will be crucial in driving operational excellence and scaled execution within the milestone brands marketing organization. This role involves designing and implementing systems, planning, workflows, and content operations to ensure that marketing strategy translates into high-quality, on-time, and on-brand execution at scale. The ideal candidate is a highly organized cross-functional marketing leader who excels at the intersection of strategy, creative, and execution, understanding the complexities of delivering content and creative across various channels at volume, including production, versioning, approvals, and trafficking.

Requirements

• BA/BS degree in Marketing, Business or related discipline required
• 8+ years of progressive Marketing experience recommended
• Strong cross-functional leader who can influence and bring alignment across Brand, Creative, cross-functional and agency teams
• Strong analytical skills as well as communication and presentation skills required
• Superior project management skills and demonstrated success in owning workflow, intake, resourcing, timelines and operations cadence
• Both detail-obsessed and big-picture oriented
• Ability to work independently and collectively across departments

Responsibilities

• Own the end-to-end campaign timelines and executional model with clear deliverables and accountability
• Establish clear ways of working across internal channel and agency partner teams
• Own intake, prioritization and dependency management across initiatives and agency partners
• Build content planning and production roadmaps, facilitating meetings and tracking progress towards milestones
• Proactively identify risk, bottlenecks and dependencies to keep projects on track
• Own briefing standards, workflow models and RACI for tactical execution of creative and content deliverables
• Partner with brand and cross-functional leaders to align campaign execution with channel best practices and customer experience
• Coordinates across creative, content, channel and production teams to ensure the right assets are delivered to the right channels at the right time
• Leads campaign post-mortems to identify learnings and drive continuous growth

Benefits

• Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
• 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
• Generous Time Off – Recharge with a robust PTO package, plus company holidays.
• Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
• Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
• Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees