Sr. Manager, Business Operations and Strategy

Rhapsody • Boston, MA

18h • Hybrid

About The Position

Healthcare is innovating fast and AI is accelerating the pace. But AI is only as good as the data it can securely access. Today, moving data between providers, payers, and digital health innovators is still harder than it should be, and inconsistent data quality creates risk, rework, and stalled initiatives. Our mission is to accelerate innovation by reducing the burden of data access and data quality so teams can build, deploy, and scale solutions with confidence. Rhapsody provides behind-the-scenes interoperability and data quality foundation that helps information move reliably between systems, across formats, and at the speed modern healthcare demands. Most people won’t ever see our products during a medical visit (that’s infrastructure). Think of Rhapsody as the connective tissue and increasingly, the “data readiness” layer that enables digital transformation, analytics, and AI initiatives by making data accessible, trustworthy, and actionable. At Rhapsody, we are an AI-first company, meaning we actively use and embrace artificial intelligence to enhance how we work, collaborate, and deliver. We expect our team members to be open to adopting AI tools in their roles, continuously exploring ways to work smarter, improve efficiency, and drive innovation while maintaining high standards of quality, security, and ethical responsibility. If you want to help solve one of healthcare’s hardest problems, turning fragmented data into safe, usable information—apply at rhapsody.health. This is a hybrid position going into the Boston, MA office 2x per week (Tuesday and Thursday) Position Summary: The Sr. Manager, Business Operations & Strategy, will play a pivotal role in shaping the future of our organization. This individual will work closely with senior leadership and cross-functional teams to deliver high-impact projects and strategic initiatives. The ideal candidate will have a strong background in business operations, strategy, and finance, with a proven track record of executing complex projects from start to finish, driving organizational growth.

Requirements

• Bachelor’s degree in Business, Finance, Economics, or a related field; MBA or equivalent experience is a plus.
• 5+ years of experience in business operations, strategy, management consulting, or a related field.
• Investment Banking or Private Equity experience a plus.
• Strong analytical skills with experience in financial modeling and strategic analysis.
• Proven ability to manage complex projects with multiple stakeholders and deliver high-quality outcomes.
• Excellent communication and presentation skills, with experience presenting to senior leadership and Boards.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Demonstrated ability to bring tasks and projects from start to finish, with a focus on execution.
• Embrace AI-enhanced workflows: Leverage AI tools (e.g., ChatGPT, GitHub Copilot) to increase efficiency, improve decision-making, and continuously explore new ways to augment your work with emerging technologies

Nice To Haves

• MBA or equivalent experience is a plus.
• Investment Banking or Private Equity experience a plus.

Responsibilities

• Collaborate with senior leadership to develop and execute strategic initiatives that align with the company’s long-term goals.
• Identify and implement process improvements across various business functions to enhance efficiency and drive growth.
• Conduct comprehensive research to analyze market trends, competitor activities, and potential opportunities for expansion.
• Lead and manage a variety of high-impact projects, ensuring timely delivery, from concept through execution, and alignment with strategic objectives.
• Provide financial insights and analysis to support decision-making, including budgeting, forecasting, and performance monitoring.
• Work closely with teams across the organization to ensure cohesive and effective execution of strategic initiatives.
• Support business development efforts by identifying and evaluating new opportunities for growth and expansion.
• Demonstrate a strong focus on execution, taking ownership of tasks and projects, ensuring they are brought to successful completion.
• Transforms workflows to be AI-first by connecting tools, building scalable automations, and standardizing best practices across teams to drive efficiency and consistency.
• Leads AI adoption by coaching others, identifying high-impact use cases, and balancing experimentation with governance and quality standards.

Benefits

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability)
• 401k with a generous company match
• Unlimited PTO, sick time & volunteer days
• An innovative, inclusive, and fun work environment
• Continuous learning and development opportunities
• discretionary annual bonus based on company and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees