Sr. Logistics Operation Specialist- Bilingual (Korean/English)

Woongjin • Torrance, CA

2d • Onsite

About The Position

WOONGJIN, Inc. is a rapidly growing team that provides a range of unique, exceptional, and enhanced services to its clients. The company operates with a strong moral code, motivated by a sense of responsibility and servant leadership. This role involves coordinating overall FTL transportation operations, developing and maintaining relationships with logistics partners, and ensuring efficient and on-time service. The specialist will also negotiate freight rates, monitor shipments, resolve issues, and collaborate with internal departments. Additionally, the position requires providing guidance and feedback to team members, assisting with process improvement, and supporting administrative tasks.

Requirements

• Bilingual proficiency in Korean and English is preferred, as the role involves frequent communication with Korean-speaking clients and partners in both the U.S. and Korea
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent sales and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Microsoft Office Suite or related software
• Bachelor’s degree or Equivalent combination of education and experience required
• Minimum 4+ years of experience in freight forwarding, trucking, or logistics industry preferred
• Supervisory experience preferred

Responsibilities

• Coordinate overall FTL transportation operations to ensure efficient and on-time service
• Develop and maintain strong relationships with carriers, customers, and logistics partners
• Negotiate freight rates while maximizing profitability and maintaining service quality
• Monitor shipments and resolve service issues, delays, claims, and operational challenges in a timely manner
• Collaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activities
• Provide guidance, support, and timely performance feedback to team members
• Assist with process improvement initiatives and special projects as assigned
• Support administrative tasks and reporting requested by management
• Perform other duties and responsibilities as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Senior