Freight Forwarding Logistic Operation Associate - Bilingual (Korean / English)

Woongjin • Duluth, GA

5d

About The Position

WOONGJIN, Inc. is a rapidly growing team that provides a range of unique, exceptional, and enhanced services to its clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. This role will manage full-cycle international and domestic freight forwarding operations, oversee import and export documentation, coordinate with warehouses, arrange transportation, handle billing, monitor job profit and loss, conduct settlement processes, maintain accurate records, communicate effectively with stakeholders, and support problem resolution.

Requirements

• 1–5 years of relevant experience in freight forwarding or logistics operations preferred
• Familiarity with import/export procedures, customs, and warehouse/transportation coordination
• Bilingual in Korean and English
• High school GED required
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong written and verbal communication, customer engagement, and problem-solving skills
• Self-motivated, organized, and capable of handling high-pressure environments

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
• Oversee import and export documentation and customs clearance procedures
• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
• Arrange and track transportation schedules with trucking and shipping carriers
• Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
• Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
• Conduct settlement processes and ensure timely closing of shipments
• Maintain accurate records in internal TMS/ERP systems
• Communicate effectively with customers, vendors, and internal management to resolve issues promptly
• Support problem resolution related to delivery, damage, or loss

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED