Freight Forwarding Logistic Operation Associate - Bilingual (Korean / English)
About The Position
WOONGJIN, Inc. is a rapidly growing team that provides a range of unique, exceptional, and enhanced services to its clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership. This role involves managing full-cycle international and domestic freight forwarding operations, overseeing import/export documentation and customs clearance, coordinating with warehouses, arranging transportation, preparing commercial documents, handling billing, monitoring job profit and loss, conducting settlement processes, maintaining records in internal systems, and communicating effectively with stakeholders to resolve issues.
Requirements
- Bilingual in Korean and English
- High school GED required
- Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Strong written and verbal communication, customer engagement, and problem-solving skills
- Self-motivated, organized, and capable of handling high-pressure environments
Nice To Haves
- 1–5 years of relevant experience in freight forwarding or logistics operations preferred
- Familiarity with import/export procedures, customs, and warehouse/transportation coordination
- Bachelor’s degree preferred
Responsibilities
- Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
- Oversee import and export documentation and customs clearance procedures
- Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
- Arrange and track transportation schedules with trucking and shipping carriers
- Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
- Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
- Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
- Conduct settlement processes and ensure timely closing of shipments
- Maintain accurate records in internal TMS/ERP systems
- Communicate effectively with customers, vendors, and internal management to resolve issues promptly
- Support problem resolution related to delivery, damage, or loss
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
