Sr. Lease Admin Coordinator

Cushman & Wakefield•Saint Louis, MO

About The Position

The Sr. Lease Admin Coordinator reviews and quality-checks leased and owned property documents and maintains critical location data, including financial and contractual obligations, in the lease administration process. The role may support one or more accounts or clients. It oversees document management and lease data, reviews invoices and year-end reconciliations, helps ensure client financial obligations are accurate, and supports landlord and subtenant relationships. The coordinator also communicates with clients and other partners, contributes to reporting and process improvement, assists with account transitions and special projects, and provides guidance and training to other Portfolio Coordinators and new associates.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience in auditing or a related field.
  • Expertise in cost analysis, gross-up calculations, and reviewing ledgers, contracts, and other financial books and records.
  • Ability to understand and interpret complex real estate lease terminology.
  • Working knowledge of financial terms.
  • Strong proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
  • Customer service, oral and written communication, organization, analytical, technical, research, detail-orientation, interpersonal, and urgency skills.

Nice To Haves

  • Bachelor’s degree in any field preferred; business, finance/real estate, or accounting is ideal.

Responsibilities

  • Review, abstract, and quality-control property documents; update and maintain lease information and data in company technology systems.
  • Ensure document management procedures are followed for leased, owned, and associated documents; maintain retrieval and storage, scan documents, and open and distribute mail.
  • Review client invoices against lease requirements, obtain supporting documentation from landlords or billing authorities, and verify calculations.
  • Conduct desktop audits of year-end CAM, insurance, and real estate tax reconciliations; analyze charges for accuracy against lease documents and resolve identified discrepancies with landlords.
  • Ensure clients’ financial obligations are accurate and monthly rents are processed on time.
  • Oversee subtenant processes, including recording and collecting monthly rent and passing through invoices and year-end reconciliations.
  • Communicate with internal and external partners; notify clients of critical dates and real estate policies and procedures, and assist with inquiries.
  • Request and process certificates of insurance as required by lease documents.
  • Review Estoppels and Subordination Non-Disturbance Agreements (SNDAs) against lease terms.
  • Respond to leased and owned property inquiries using sound judgment and logic, and maintain productive landlord and subtenant relationships in accordance with lease and sublease agreements.
  • Set task priorities and schedules for portfolio objectives and manage multiple projects and priorities in a fast-paced environment.
  • Assist managers with accurate, timely financial and critical-date reports; identify and record savings and exceptions, investigate causes, and recommend solutions.
  • Assist with or oversee client- or leadership-requested special projects.
  • Partner with managers and transition teams to establish new accounts quickly and smoothly.
  • Assist managers or oversee the creation and ongoing updates of process playbooks.
  • Guide and direct other Portfolio Coordinators on tasks and projects, and train new associates.
  • Seek and develop business expansion opportunities with existing clients.
  • Stay current on industry standards and trends.

Benefits

  • Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending accounts; health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.
  • Competitive pay; the stated compensation range is $22.10–$26.00.
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