About The Position

Wells Fargo is seeking a Senior Lead Technology Business Systems Consultant to serve as the Product Transformation Leader and a key member of the Chief Operation Office (COO) Technology Transformation Office. The role is responsible for defining, implementing, and scaling a product-centric operating model across COO Technology. It helps shape how the organization prioritizes, organizes, funds, governs, and delivers work to achieve measurable business outcomes. The role drives transformation initiatives to improve role clarity, accountability, decision-making, product effectiveness, delivery execution, and value realization across portfolios and products. As a strategic partner to business and technology leaders, the Product Transformation Leader establishes operating model standards, improves alignment between Product and Technology organizations, optimizes organizational structures and product governance, and drives adoption of product-centric ways of working. The role ensures transformation efforts produce measurable business outcomes through value realization frameworks, product effectiveness measures, and operational performance improvements. The role will help COO Technology evolve into a more product-centric, AI-enabled, and outcome-oriented organization. It also requires supporting the applicable risk programs and adhering to Wells Fargo policies and procedures, fulfilling risk and compliance obligations, escalating and remediating issues, and making sound risk decisions.

Requirements

  • 7+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • 6+ years of experience in product management, operating model transformation, business transformation, organizational effectiveness, strategy, consulting, or related disciplines.

Nice To Haves

  • Experience implementing or scaling product-centric operating models in large organizations.
  • Strong understanding of product management, Agile delivery, organizational design, governance, and business transformation.
  • Experience partnering with senior business and technology leaders to drive organizational change.
  • Strong facilitation, influence, and stakeholder management skills.
  • Demonstrated ability to lead cross-functional initiatives and align diverse stakeholder groups.
  • Strong analytical, problem-solving, and business transformation capabilities.
  • Excellent communication and executive presentation skills.
  • Experience with Product-to-Technology transformation initiatives.
  • Knowledge of product maturity models, product governance, and portfolio management practices.
  • Experience with value realization frameworks and business outcome measurement.
  • Experience supporting workforce modernization or AI-enabled transformation initiatives.
  • Familiarity with organizational effectiveness, role design, and operating model optimization.
  • Consulting, strategy, product management, or transformation leadership background.

Responsibilities

  • Lead the design, implementation, and continuous evolution of the COO Technology Product Operating Model to improve delivery effectiveness, governance maturity, and alignment with strategic business objectives.
  • Partner with Product, Technology, Operations, and Business leaders to optimize organizational structures, product-to-engineering alignment, and operating rhythms, increasing transparency and execution effectiveness.
  • Establish product governance, portfolio management, and operating model standards that improve product maturity, strengthen accountability, and drive consistent adoption.
  • Define and implement value realization frameworks to measure business impact, track benefits delivery, and align product investments with enterprise priorities and customer outcomes.
  • Redesign cross-functional structures, decision paths, and ways of working across Product, Technology, Operations, and Business teams to remove barriers, accelerate execution, and demonstrate sustained outcomes.
  • Develop governance and prioritization frameworks that improve investment decisions, resource allocation, leadership visibility into portfolio performance, and transformation progress.
  • Advise executive leadership on strategic tradeoffs, operating model improvements, and continuous improvement opportunities to enhance organizational agility, decision quality, and business value delivery.
  • Follow applicable Wells Fargo policies and procedures; fulfill risk and compliance obligations; proactively monitor, identify, escalate, and remediate issues; and make sound risk decisions.
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