Business Process Transformation Leader

FET•Houston, TX

About The Position

The Business Process Transformation Leader leads company-wide process transformation initiatives across FET’s end-to-end operations, with particular focus on the order-to-cash value stream, from demand planning and procurement through manufacturing, shipping, invoicing, and customer delivery. This highly visible, hands-on role works directly with business leaders and functional teams to understand current workflows, identify root causes and improvement opportunities, and implement practical, scalable solutions. The role goes beyond recommendations to address workflows, systems, responsibilities, and execution, driving adoption and measurable results. With senior-leadership sponsorship, the leader influences across functions, balances transformation priorities with day-to-day business requirements, and establishes standardized ways of working that improve efficiency, accountability, visibility, and the customer experience. FET (Forum Energy Technologies, Inc.) is a global company serving the crude oil, natural gas, and renewable energy industries. Headquartered in Houston, Texas, FET has manufacturing, distribution, and service facilities supporting major energy-producing regions worldwide. Its products and services support customers across the energy value chain. FET is an Equal Opportunity Employer and participates in E-Verify. The hiring process may use technology, including AI-enabled tools, to help review and assess applications; hiring decisions are made by the recruitment team and hiring managers.

Requirements

Bachelor’s degree in Business, Industrial Engineering, Supply Chain, Information Systems, Operations Management, or a related field.
At least 7 years of progressive experience in business transformation, operational excellence, supply chain, manufacturing, ERP implementation, business systems, or related roles.
Demonstrated success leading cross-functional process improvements and driving implementation across multiple business functions.
Strong understanding of order management, procurement, manufacturing, inventory, logistics, invoicing, and customer fulfillment processes.
Strong ERP and business-systems background, including translating operational needs into technology-enabled process improvements.
Experience partnering closely with IT teams, system owners, business leaders, and front-line process users.
Ability to influence without direct authority, challenge constructively, facilitate decisions, and drive accountability across organizational levels.
Strong process-mapping, problem-solving, communication, change-management, and project-execution skills.

Nice To Haves

Experience with Microsoft Dynamics 365 Business Central (BC).
Lean, Six Sigma, value-stream mapping, or other continuous-improvement training or certification.
Experience supporting transformation within a multi-site manufacturing or industrial environment.

Responsibilities

Lead company-wide business process transformation initiatives across commercial, supply chain, manufacturing, operations, finance, customer service, and IT, emphasizing the complete order-to-cash cycle.
Partner with business leaders and functional teams to document current processes, identify pain points, system constraints, handoff gaps, and inefficiencies, and define future-state requirements.
Direct and execute improvement initiatives from concept through implementation, ensuring solutions are practical, scalable, adopted, and sustained.
Influence leaders and stakeholders to align priorities, challenge existing practices, remove barriers, and maintain momentum on transformation commitments.
Drive functional teams to identify root causes and implement solutions rather than serving only in an advisory role.
Create and maintain standard work for key processes, including roles, handoffs, decision rights, controls, and performance expectations throughout the value stream.
Ensure employees and process owners understand their responsibilities and can execute standardized processes consistently.
Lead cross-functional workshops, value-stream and process-mapping sessions, problem-solving activities, and change-management efforts.
Partner with IT to improve Microsoft Dynamics 365 Business Central utilization, streamline workflows, strengthen data and process discipline, and identify automation and digital-transformation opportunities.
Establish process governance, performance metrics, review routines, and accountability mechanisms to measure results and sustain improvements.
Balance transformation initiatives with day-to-day operating requirements, working with senior leadership and Corporate Operations to sequence priorities and minimize disruption.
Track and communicate progress, risks, decisions, and measurable outcomes to senior leadership and key stakeholders.