Business Process Transformation Leader

Forum Energy Technologies•Houston, TX

About The Position

The Business Process Transformation Leader leads company-wide process transformation initiatives across FET's end-to-end operations, with a particular focus on the order-to-cash value stream—from demand planning through procurement, manufacturing, shipping, invoicing, and customer delivery. This highly visible, hands-on role works directly with business leaders and functional teams to understand current workflows, uncover root causes and improvement opportunities, and implement practical, scalable solutions that deliver measurable results. With senior leadership sponsorship, the role influences across functions, balances transformation priorities with daily operating requirements, and establishes standardized ways of working to improve efficiency, accountability, visibility, and customer experience. The leader drives initiatives beyond recommendations, engaging in the details of workflows, systems, responsibilities, and execution to ensure solutions are adopted and sustained. FET is a global company serving the crude oil, natural gas, and renewable energy industries. It is headquartered in Houston, Texas, and has manufacturing, distribution, and service facilities supporting major energy-producing regions worldwide.

Requirements

Bachelor's degree in Business, Industrial Engineering, Supply Chain, Information Systems, Operations Management, or a related field.
At least 7 years of progressive experience in business transformation, operational excellence, supply chain, manufacturing, ERP implementation, business systems, or related roles.
Demonstrated success leading cross-functional process improvements and driving implementation across multiple business functions.
Strong understanding of order management, procurement, manufacturing, inventory, logistics, invoicing, and customer fulfillment processes.
Strong ERP and business-systems background, including translating operational needs into technology-enabled process improvements.
Experience partnering closely with IT teams, system owners, business leaders, and front-line process users.
Ability to influence without direct authority, challenge constructively, facilitate decisions, and drive accountability across organizational levels.
Strong process-mapping, problem-solving, communication, change-management, and project-execution skills.

Nice To Haves

Experience with Microsoft Dynamics 365 Business Central (BC).
Lean, Six Sigma, value-stream mapping, or other continuous-improvement training or certification.
Experience supporting transformation within a multi-site manufacturing or industrial environment.

Responsibilities

Lead FET-wide business process transformation initiatives across commercial, supply chain, manufacturing, operations, finance, customer service, and IT, emphasizing the complete order-to-cash cycle.
Work with business leaders and functional teams to document current-state processes, identify pain points, system constraints, handoff gaps, and inefficiencies, and define future-state requirements.
Direct improvement initiatives from concept through implementation, ensuring solutions are practical, scalable, adopted by the business, and sustained.
Influence leaders and stakeholders to align priorities, challenge existing practices constructively, remove barriers, and maintain momentum on transformation commitments.
Drive functional teams to identify root causes and implement solutions rather than acting solely as an advisor.
Create and maintain standard work for key business processes, defining roles, handoffs, decision rights, controls, and performance expectations throughout the value stream.
Ensure employees and process owners understand their responsibilities and can execute standardized processes consistently.
Lead cross-functional workshops, value-stream and process-mapping sessions, problem-solving activities, and change-management efforts.
Partner with IT to improve Microsoft Dynamics 365 Business Central utilization, streamline workflows, strengthen data and process discipline, and identify automation and digital-transformation opportunities.
Establish process governance, performance metrics, review routines, and accountability mechanisms to measure results and sustain improvements.
Balance transformation initiatives with day-to-day operating requirements, working with senior leadership and Corporate Operations to sequence priorities and minimize disruption.
Track and communicate progress, risks, decisions, and measurable outcomes to senior leadership and key stakeholders.