Sr., IT Systems Engineer- Azure Virtual Desktop, AI & Automation SME

Parkland Health

About The Position

Under general direction, the Sr. IT Systems Engineer plans and engineers Parkland's systems infrastructure. The role protects the confidentiality, availability, and integrity of information assets in on-premises and cloud environments, and supports system security, reliability, and performance through infrastructure maintenance, vulnerability remediation, audits, and system enhancements. The position contributes to long-term systems operations planning, maintains configuration records and supporting documentation, and helps the systems engineering team stay informed about organizational best practices and security standards. It also identifies process improvements, supports customer satisfaction, and maintains knowledge of relevant laws, regulations, policies, and accreditation requirements.

Requirements

Bachelor's degree in Information Technology or a related field, or an equivalent combination of education and experience.
Five years of experience working with IT systems infrastructure, including experience with one or more listed technologies such as Active Directory, DNS, networking, DHCP, WINS, SharePoint, VMware, Workspace ONE, VMware MDT, Azure, AWS, Exchange, Windows Server, Apache, UNIX, Oracle, SQL, or SMS/SCCM.
Experience in scripting.
Experience with a database management system such as Oracle, MySQL Server, or Postgres.
Solid understanding of CVE, CVSS, and vulnerability scanning and reporting tools.
Ability to develop system specifications and decision flows from written business requirements.
Ability to develop system configurations or modifications from detailed specifications.
Ability to develop detailed operational documentation for existing and newly configured systems.
Everyday working knowledge of computer products relevant to the technical environment.
Ability to communicate verbally and in writing with peers and senior personnel.
Critical thinking skills related to system issues.
Ability to turn verbal or written problems and direction from senior staff and business users into specifications that reflect the information provided.
Knowledge of word processing, spreadsheets, and database table management in a PC environment.
Ability to multitask and handle urgent business needs while taking proactive measures to reduce risk.
May be temporarily reassigned to other managers, supervisors, teams, or projects based on departmental needs or priorities.

Nice To Haves

Microsoft Certified IT Professional (MCITP) certification or a similar industry-recognized certification.
CompTIA Security+ certification or a similar industry-recognized certification.

Responsibilities

Protect the confidentiality, availability, and integrity of information assets in on-premises and cloud environments.
Install, configure, and maintain firmware updates, operating system security patches, and vulnerability remediation in support of business requirements.
Conduct complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Implement operating system enhancements to improve system reliability and performance.
Ensure long-term system operations and administration requirements are included in Parkland's overall information systems planning.
Develop, execute, and track security measures to protect information and network infrastructure and computer systems.
Generate, analyze, and report on vulnerabilities and recommend mitigations.
Serve as a resource for systems engineering team employees, providing access to current information about organizational best practices and security standards.
Maintain a comprehensive operating system hardware and software configuration database or library, including supporting documentation.
Identify ways to improve work processes and customer satisfaction; make recommendations, implement changes, and monitor results as appropriate.
Stay current with Systems Engineering developments and integrate knowledge gained into work practices.
Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines; develop effective internal controls that promote compliance and seek guidance when needed.