Virtual Desktop Infrastructure Engineer

IntrepidGS • Fort Bragg, CA

8d

About The Position

The Virtual Desktop Infrastructure (VDI) Engineer designs, engineers, implements, integrates, troubleshoots, and sustains secure communications solutions for classified Department of Defense environments. The role serves as a technical subject matter expert on commercial technologies used in accordance with NSA Commercial Solutions for Classified (CSfC) requirements, Capability Packages, and applicable DoD cybersecurity standards.

The Engineer supports the Virtual Secure – Remote (ViSR) CSfC capability, which provides remote SIPRNet access for up to 2,000 concurrent users initially and may scale to 15,000 users as additional users are onboarded. The successful candidate will lead Operations and Maintenance activities and engineer expansion of the Fort Bragg ViSR solution, as well as support implementation of the architecture in other NETCOM areas of operation. The position works with cybersecurity, network and systems engineering teams, ISSMs/ISSOs, government stakeholders, vendors, and other technical organizations.

Requirements

• Associate degree (AA/AS) plus 7 years of IT experience, or bachelor's degree (BA/BS) plus 5 years of IT experience.
• At least 3 years of Virtual Desktop Infrastructure (VDI) experience.
• Computing environment certification, such as MCSA or Linux.
• Qualifying professional certification for DoD Cyber Workforce 8140 Baseline IAT Level II.
• Experience working in DoD IT environments.
• Working knowledge of DoD Risk Management Framework (RMF) processes.
• Experience working in a Microsoft Active Directory environment.
• Experience implementing identity management applications and AAA.
• Active Secret security clearance.
• Extensive experience with secure network architecture, encryption, VPN technologies, firewalls, routing and switching, endpoint security, PKI, certificates, mobile and remote access solutions, and classified network environments.

Responsibilities

• Design, engineer, implement, configure, and sustain NSA CSfC solutions supporting classified DoD communications and information systems.
• Develop CSfC architectures according to applicable NSA CSfC Capability Packages and approved Components List requirements.
• Engineer secure solutions using two independent layers of commercial encryption to protect classified information across untrusted networks.
• Design and support CSfC solutions for Mobile Access, Campus WLAN, Multi-Site Connectivity, Data-at-Rest, and other applicable use cases.
• Evaluate commercial hardware and software products for CSfC compliance and integration into DoD network architectures.
• Configure and troubleshoot VPN gateways, IPsec tunnels, firewalls, routers, switches, wireless infrastructure, endpoint devices, and associated security components.
• Support CSfC solution registration, authorization, assessment, documentation, and maintenance.
• Maintain configuration compliance with approved CSfC architectures, Capability Packages, and security baselines.
• Analyze new or revised NSA CSfC requirements and assess their impact on deployed solutions.
• Support implementation of required software, firmware, certificates, cryptographic algorithms, and security configuration updates.
• Design, install, upgrade, and configure VMware Horizon Connection Servers, Unified Access Gateways, and Horizon Agents.
• Provision and manage automated desktop pools using Instant Clones, including the lifecycle of parent VMs, replica VMs, and golden images.
• Administer VMware vCenter Server and ESXi hosts and optimize vSAN or external block/file storage arrays.
• Configure and troubleshoot VMware Dynamic Environment Manager for user profiles and policies, and use Omnissa App Volumes to deliver application packages.
• Optimize Blast Extreme and PCoIP display protocols for audio/video redirection, GPU acceleration, and low-latency WAN/LAN user sessions.
• Write and maintain PowerShell and PowerCLI scripts to automate pool provisioning, connection monitoring, and routine vSphere maintenance.
• Lead Operations and Maintenance activities and support capacity expansion of the Fort Bragg ViSR solution.
• Support implementation of the ViSR solution architecture in other NETCOM areas of operation.
• Perform vulnerability remediation, patching, configuration management, and lifecycle management for CSfC components.
• Conduct root-cause analysis of CSfC service interruptions and develop corrective actions to restore mission capability.
• Develop and execute implementation plans, test plans, rollback procedures, and validation procedures for system changes.
• Participate in technical reviews, engineering boards, change-control activities, and configuration-management processes.
• Provide Tier III engineering support for VDI incidents and escalated technical issues.
• Coordinate with vendors, government engineering organizations, cybersecurity personnel, and other technical stakeholders to resolve interoperability and security issues.
• Maintain accurate as-built documentation and configuration records for deployed CSfC solutions.
• Perform special projects and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree