Sr. IT Product Manager

Nature's Sunshine Products•Lehi, UT

About The Position

The Sr. IT Product Manager owns the product strategy and roadmap for Nature's Sunshine's consultant-facing applications, including back-office tools, the mobile app, and compensation. The role partners with senior engineering, business, and IT leadership to define requirements and success metrics, make prioritization trade-offs across competing initiatives, and drive consultant-facing products from concept through launch and adoption. As the company enters a new phase of growth, this position translates consultant and business needs into a focused roadmap, distinguishes underlying problems from stated requests, and helps mature product management practices. Success requires strong product analytics and business case development, sound judgment, and the ability to understand business needs and turn them into detailed requirements. The role leads product strategy, discovery, prioritization, delivery, launch planning, and lifecycle management. It collaborates with engineering, design, QA, sales, marketing, consultant support, and regional teams; communicates decisions and delivery status to executive stakeholders; mentors product managers; and tracks adoption, usage, satisfaction, and business impact.

Requirements

5–8 years of progressive product management experience, including ownership of product strategy, roadmaps, metrics, and cross-functional launches.
Strong command of product analytics, experimentation, and business case development, including ROI and cost-benefit analysis.
Deep understanding of the market, competitive landscape, and how the product area connects to company-wide strategy.
Ability to translate customer or user problems into clear requirements and prioritize roadmaps for web, mobile, or e-commerce applications.
Strong stakeholder management and executive communication skills.
Experience mentoring product managers and leading cross-functional initiatives.
Experience with Azure DevOps or similar tools.
Bachelor's degree in business, marketing, information systems, computer science, design, or a related field, or equivalent demonstrated capability.

Nice To Haves

Experience with direct selling, field sales enablement, or customer-facing digital platforms.
MBA or master's degree.

Responsibilities

Own the product strategy and roadmap for consultant-facing applications, including back office, mobile app, and compensation, aligning them with consultant needs, business goals, and company strategy.
Define product success metrics and drive initiatives from concept through launch, adoption, and lifecycle management.
Prioritize competing initiatives based on consultant value, business impact, urgency, effort, and strategic fit.
Develop business cases, including ROI and cost-benefit analysis, to support investment and roadmap decisions.
Lead launch and go-to-market planning for major features and releases, coordinating with regional teams on localized launches.
Partner with senior engineering, sales, marketing, and business leadership to align the consultant product roadmap with company strategy.
Collaborate with engineering, design, and QA teams to shape reliable, intuitive solutions that consultants can adopt easily.
Work with field sales, consultant support, and regional teams to understand consultant workflows, pain points, and opportunities.
Communicate product strategy, roadmap decisions, trade-offs, and delivery status to executive stakeholders.
Lead intake, discovery, scoping, and prioritization for consultant-facing features, enhancements, and new capabilities.
Conduct consultant research, including interviews, feedback reviews, and usage analysis, to identify needs and validate solutions.
Translate needs into problem statements, requirements, user stories, acceptance criteria, and success measures, and maintain backlog artifacts in Azure DevOps.
Use product analytics and experimentation to validate solutions and inform product decisions.
Promote reusable capabilities and a consistent consultant experience while reducing duplicate requests and low-value one-off work.
Lead cross-functional initiatives, coordinating engineering, design, and QA toward shared product goals.
Mentor junior and mid-level product managers on product strategy and stakeholder management.
Track adoption, usage, satisfaction, and business impact of consultant-facing products and act on the results.
Ensure consultant-facing products have clear users, owners, success criteria, and lifecycle status.
Champion the consultant perspective in cross-functional planning and product decisions.