Sr. IT Product Manager

Nature•Lehi, UT

About The Position

The Sr. IT Product Manager owns the product strategy and roadmap for Nature's Sunshine's consultant-facing applications, including back office, mobile app, and compensation. The role partners with senior engineering, business, and IT leadership to define requirements and success metrics, make prioritization trade-offs across initiatives, and drive products from concept through launch, adoption, and lifecycle management. The position translates consultant and business needs into focused roadmaps and detailed requirements, distinguishes stated requests from underlying problems, and helps mature product management practices as the organization grows. It requires strong product analytics and business case development, sound judgment, and the ability to understand business needs and communicate product decisions credibly.

Requirements

5–8 years of progressive product management experience, including ownership of product strategy, roadmaps, metrics, and cross-functional launches.
Strong command of product analytics, experimentation, and business case development, including ROI and cost-benefit analysis.
Deep understanding of the market, competitive landscape, and how the product area connects to company-wide strategy.
Proven ability to translate customer or user problems into clear requirements and prioritize roadmaps for web, mobile, or e-commerce applications.
Strong stakeholder management and executive communication skills.
Experience mentoring product managers and leading cross-functional initiatives.
Experience with Azure DevOps or similar tools.
Bachelor's degree in business, marketing, information systems, computer science, design, or a related field, or equivalent demonstrated capability.

Nice To Haves

Experience with direct selling, field sales enablement, or customer-facing digital platforms.
An MBA or master's degree.

Responsibilities

Own the product strategy and roadmap for consultant-facing applications, including back office, mobile app, and compensation, aligning them with consultant needs, business goals, and company-wide strategy.
Define success metrics and drive initiatives from concept through launch, adoption, and lifecycle management.
Prioritize competing initiatives based on consultant value, business impact, urgency, effort, and strategic fit.
Develop business cases, including ROI and cost-benefit analysis, to support investment and roadmap decisions.
Lead launch and go-to-market planning for major features and releases, coordinating with regional teams on localized launches.
Partner with senior engineering, sales, marketing, and business leadership to align the consultant product roadmap with company strategy.
Work with engineering, design, and QA teams to shape reliable, intuitive solutions that consultants can easily adopt.
Work with field sales, consultant support, and regional teams to understand consultant workflows, pain points, and opportunities.
Communicate product strategy, roadmap decisions, trade-offs, and delivery status to executive stakeholders.
Lead intake, discovery, scoping, and prioritization for consultant-facing features, enhancements, and new capabilities.
Conduct consultant research, including interviews, feedback reviews, and usage analysis, to identify needs and validate solutions.
Translate needs into problem statements, requirements, user stories, acceptance criteria, and success measures, and own backlog artifacts in Azure DevOps.
Use product analytics and experimentation to validate solutions and inform product decisions.
Promote reusable capabilities and a consistent consultant experience while reducing duplicate requests and low-value one-off work.
Lead cross-functional initiatives, coordinating engineering, design, and QA toward shared product goals.
Mentor junior and mid-level product managers on product strategy and stakeholder management.
Track adoption, usage, satisfaction, and business impact of consultant-facing products, and act on the results.
Ensure consultant-facing products have clear users, owners, success criteria, and lifecycle status.
Champion the consultant perspective in cross-functional planning and product decisions.