Sr. Infrastructure Engineer - Teradata
About The Position
This position collaborates with solutions engineering, infrastructure operations, and infrastructure service management teams to design and build infrastructure solutions and blueprints for its area of responsibility. The engineer participates in creating repeatable patterns (build-kits) to improve deployment times for non-production and production environments and transitions knowledge to infrastructure operations. The role provides technical depth in Teradata infrastructure installation, configuration, administration, and operations. It supports infrastructure automation, operational readiness, new technology pilots, product enhancements, integration, and operational viability. The position also coordinates with onshore and offshore teams and participates in Level 3 support, on-call rotations, and incident management.
Requirements
- Bachelor’s degree and 4 years of experience in Information Technology or relevant experience; or technical certification and/or college courses and 6 years of Information Technology experience; or 8 years of Information Technology experience.
- Infrastructure automation.
- Operations management.
- ITIL v3.
- Knowledge of IT standards, procedures, and policies.
- Ability to simplify and standardize complex concepts and processes.
- Understanding of business priorities, industry trends, and markets.
- Oral and written communication skills.
- Problem-solving and analytical skills, tools, and techniques.
- Supplier management.
- Ability to prioritize and make trade-off decisions.
- Ability to drive cross-functional execution.
- Adaptability and ability to introduce and manage change.
- Teamwork and collaboration.
- Organization and attention to detail.
- Analytical and problem-solving skills.
Nice To Haves
- Bachelor’s degree in Computer Science, MIS, or a related field.
- Teradata Database Administration (DBA) Foundational Level.
Responsibilities
- Understand Teradata architecture and its application to day-to-day operations and query performance.
- Detect, identify, and resolve system- and query-level issues.
- Perform system- and database-level maintenance, including BAR and user/database creation and permissions.
- Participate in designing, developing, and implementing end-to-end infrastructure solutions and blueprints as part of a cross-functional team, incorporating service targets and cost models.
- Provide technical depth in the installation, configuration, administration, and operation of technologies in the area of responsibility.
- Work with DevOps and Automation Engineering to support infrastructure automation projects and maintain and update existing automation solutions to improve IT environment provisioning times.
- Participate in developing documentation for Operational Readiness activities as part of a cross-functional team.
- Design and build pilot solutions using new technologies, and implement new product features and enhancements.
- Ensure integration and operational viability for infrastructure products in the area of responsibility.
- Coordinate with onshore and offshore teams to drive infrastructure builds and resolve issues.
- Participate in Level 3 support, on-call rotations, and incident management activities for the technology area.
- Transition knowledge to infrastructure operations.
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
