Sr. Infrastructure Engineer

Jackson National Life Insurance • Chicago, IL

2d

About The Position

The Sr. Infrastructure Engineer is part of a team responsible for managing the server environment, including the configuration, maintenance, and installation of server applications, hardware, software, and tools. The role helps maintain the health and security of the environment through patches, updates, configuration, and monitoring. It supports Windows Server deployments and Azure and Azure Local administration, with some limited work in Nutanix. The position also handles infrastructure deployments and operations, troubleshooting, documentation, vendor appliances, and support for Level 1 and Level 2 technicians.

Requirements

• Bachelor's degree, preferably in Information Technology, Computer Science, or Engineering, or equivalent experience.
• At least 5 years of experience with Microsoft Servers, Active Directory, Group Policy, file shares, Exchange and Exchange Online, SQL, Azure Local and Nutanix (or similar private cloud), DNS, and Office 365.
• Experience with Azure AD, resource groups, storage accounts, application gateways, web farms, App Service, subscription management, SQL VMs, and conditional access policies.
• PowerShell coding skills and ability to automate processes.
• Experience with cloud platforms, including IaaS and SaaS.
• Experience with backup and archive software.
• Experience working with operating systems, platforms, and environments supporting JFI and PPM.
• Understanding of Infrastructure-as-Code using Terraform, especially with CI/CD pipelines and modules.
• Experience using PowerShell to script actions.
• Knowledge of application security, role-based access, and Intune.
• Strong communication skills for explaining technical issues verbally and in writing.
• Ability to adapt to change and prepare for its implications.
• Strong project management skills, including a record of initiating and delivering projects.
• Background in process engineering and analytical ability to learn new processes.
• Strong organizational skills.
• Ability to lead mid-size to large-scale projects.
• Ability to troubleshoot and resolve issues independently.
• Experience managing projects through Jira.
• Knowledge of server management platforms such as SolarWinds and Microsoft Configuration Manager.
• Knowledge of Windows Server on-premises, in Azure, and in other clouds.
• Broad knowledge of the financial services sector.

Nice To Haves

• Microsoft Certified Systems Engineer certification.
• CISSP certification.

Responsibilities

• Maintain the server environment, including installing server patches, remediating vulnerabilities, deploying Windows servers, and administering Azure and Azure Local; perform limited Nutanix work.
• Troubleshoot server issues using industry-standard tools and monitoring systems.
• Perform operational installation, deployment, and support for day-to-day activities.
• Assist with physical hardware configuration and server networking.
• Deploy Infrastructure-as-Code using Terraform.
• Manage vendor appliances deployed via ISO, QCOW2, or similar formats.
• Document the environment in Confluence.
• Support Level 1 and Level 2 technicians with end-user trouble tickets.
• Identify how emerging technologies could address technical problems or enhance the user experience.
• Perform other duties and projects as assigned.

Benefits

• Annual bonus program
• Compensated personal time off
• Paid holidays
• Health benefits
• 401(k) plan with generous matching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior