Sr. Infrastructure Engineer

Jackson•Chicago, IL
•$143,000 - $163,000

About The Position

The Sr. Infrastructure Engineer is part of a team responsible for managing the server environment and ensuring the appropriate configuration, maintenance, and installation of server applications, hardware, software, and tools. The role helps maintain server health and security through current patches, updates, configuration, and monitoring systems to identify issues. The position supports Windows Server deployments and administration of Azure and Azure Local, with some limited Nutanix work. It also deploys infrastructure as code using Terraform, supports vendor appliances, documents the environment in Confluence, assists Level 1 and Level 2 technicians with end-user trouble tickets, and contributes technical knowledge about emerging technologies. The role may perform other duties or projects as assigned.

Requirements

  • Bachelor's degree, preferably in Information Technology, Computer Science, or Engineering, or equivalent experience.
  • At least 5 years of experience with Microsoft Servers, Active Directory, Group Policy, File Shares, Exchange and Exchange Online, SQL, Azure Local and Nutanix or similar private cloud, DNS, and Office 365.
  • Experience with Azure AD, Resource Groups, Storage Accounts, Application Gateways, Web Farms, and App Service.
  • Experience with subscription management, SQL VMs, and Conditional Access Policies.
  • PowerShell coding skills and ability to automate processes.
  • Experience with cloud platforms, including IaaS and SaaS.
  • Experience with backup and archive software.
  • Experience working with various operating systems, platforms, and environments in supporting JFI and PPM.
  • Knowledge of Infrastructure-as-Code using Terraform, especially CI/CD pipelines and modules.
  • Experience using PowerShell to script actions.
  • Knowledge of application security, role-based access, and Intune.
  • Experience with server management platforms such as SolarWinds and Microsoft Configuration Manager.
  • Knowledge of Windows Server on-premises, in Azure, and in other clouds.
  • Strong written and verbal communication skills for explaining technical issues.
  • Ability to adapt to change and prepare for its implications.
  • Strong project management skills, including a record of initiating and delivering projects.
  • Background in process engineering and analytical ability to learn new processes.
  • Strong organizational skills.
  • Ability to lead mid-size to large-scale projects.
  • Ability to independently troubleshoot and resolve issues.
  • Experience managing projects through Jira.
  • Broad knowledge of the financial services sector.

Nice To Haves

  • Microsoft Certified Systems Engineer certification.
  • CISSP certification.

Responsibilities

  • Maintain the server environment, including server patch installation, vulnerability remediation, Windows Server deployments, and administration of Azure and Azure Local; perform some limited Nutanix work.
  • Troubleshoot server issues using industry-standard tools and monitoring systems.
  • Install, deploy, and support infrastructure for day-to-day operations.
  • Assist with physical hardware configuration and server networking.
  • Deploy Infrastructure-as-Code using Terraform.
  • Manage vendor appliances deployed via ISO, QCOW2, or similar formats.
  • Document the environment in Confluence.
  • Support Level 1 and Level 2 technicians with end-user trouble tickets.
  • Identify how emerging technologies could solve technical problems or improve user experience.
  • Perform other duties and projects as assigned.

Benefits

  • Annual bonus program.
  • Compensated personal time off.
  • Holidays.
  • Health benefits.
  • 401(k) plan with generous matching.
  • Other benefit programs according to company employment policies and the formal terms of those plans and programs.
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