Sr Implementation Consultant

Fusion Risk Management•,

1d•$100,000 - $125,000

About The Position

Fusion’s Implementation Consultant II is a key client-facing role within the Customer Team. Implementation Consultants bring knowledge of Salesforce, the Fusion Framework®, and Fusion’s clients. The role helps clients get the most out of Fusion software through a positive project experience, working in teams of varying sizes and with clients across projects of different complexity. Senior Implementation Consultants help clients understand the platform and deliver project scope to a high standard. The role supports end-to-end delivery of projects implementing cloud-based software on the Force.com platform. It follows Fusion’s project methodology and tools, performs hands-on configuration, and supports technical and general project activities. The position also involves earning technical certifications and using and documenting AI tools and practices to improve efficiency, problem-solving, innovation, and team performance. During the first six months, the consultant completes onboarding and training, starts project work, demonstrates consistent use of Fusion tools and procedures, and takes on progressively more responsibility. By six months, the consultant is expected to lead client system demonstrations with team support, communicate technical information to clients, build client rapport, and independently drive assigned work to completion. The annual base salary range is $100,000–$125,000, depending on experience, qualifications, and relevant skills. The role is eligible for bonus incentives and may participate in long-term incentive programs. Fusion offers medical, dental, vision, and 401(k) benefits. Fusion is an Equal Opportunity Employer.

Requirements

2–5 years of experience working with external clients on technology projects.
Salesforce Business Analyst Certification.
Ability to learn new skills with support from a manager and through self-paced training courses.
Ability to work on multiple projects simultaneously.
Collaborative approach to working with teams of varying sizes and clients in different industries.
Professional written, verbal, and presentation skills.
Familiarity with AI tools and willingness to incorporate them into day-to-day work to improve efficiency and effectiveness.
Experience or ability to use Jira, MS Office Suite, Salesforce CRM, the Force.com platform, and Gearset.

Nice To Haves

Bachelor’s degree or higher in Information Systems, Business Administration, Computer Science, or a related discipline is preferred.

Responsibilities

Support end-to-end delivery of Fusion projects implementing cloud-based software on the Force.com platform.
Follow Fusion’s project methodology and use its tools to help teams and clients achieve successful outcomes.
Learn industry basics and the functional solutions of the Fusion Framework®.
Configure solutions hands-on using Force.com and Fusion tools.
Lead and support technical tasks, including testing, documentation, environment migrations, and user story management.
Lead and support general project activities, including attending meetings, taking notes, and giving demonstrations.
Communicate consistently and effectively with internal stakeholders and client teams.
Achieve technical certifications during employment at Fusion, such as Salesforce App Builder and Salesforce Administrator certifications.
Use AI tools to enhance efficiency, problem-solving, and innovation in daily work.
Document and share AI use cases and best practices to support continuous learning and team performance.
Complete onboarding and training, progressively contribute to project scopes, deliver client system demonstrations, communicate technical information, build client rapport, and independently complete assigned work.