Implementation Consultant

SOLVENTUM•Murray, UT
•$96,000 - $132,000•Remote

About The Position

Solventum is hiring an Implementation Consultant to collaborate with clients and internal teams to deploy and configure Solventum products, particularly Revenue Cycle applications. The role assesses customers’ current coding, clinical documentation improvement (CDI), and visit workflows; validates proposed future-state workflows against project objectives; and supports configuration, testing, issue resolution, training, and go-live activities. The consultant also contributes to implementation infrastructure by maintaining educational materials, documentation, tools, and programs, and stays current on product features, business issues, policies, and implementation options. The position is remote in the United States and may involve up to 10% domestic or international travel. New hires with a start date of October 1, 2025 or later must travel to a designated company location for on-site onboarding; the company coordinates and pays related travel expenses under its travel policy. Relocation assistance may be authorized. Applicants must be legally authorized to work in the country of employment without employment-visa sponsorship.

Requirements

  • Either a bachelor’s degree or higher from an accredited university and at least four years of experience supporting software and/or implementing software; or a high school diploma/GED or higher from an accredited institution and at least eight years of such experience. Healthcare experience supporting Solventum 360 Encompass, Health Data Management (HDM), and Rule Definition Language (RDL) is preferred.
  • At least two combined years of working knowledge of hospital and/or professional healthcare coding workflows.
  • At least two years of experience in a client-facing implementation role.
  • Legally authorized to work in the country of employment without employment-visa sponsorship.

Nice To Haves

  • Knowledge of Solventum 360 Encompass Professional products.
  • Electronic Medical Record implementation experience.
  • Ability to solve problems in a logical, methodical, and time-efficient manner.
  • Self-starter with analytical and critical-thinking abilities and strong problem-solving and organizational skills.
  • Knowledge of SQL, Windows Server, and networking.
  • Strong written and verbal communication skills and ability to maintain superior customer relations in a fast-paced environment.
  • Ability to quickly learn and apply new tools and technology.

Responsibilities

  • Collaborate with clients and Solventum team members to deploy and configure Solventum products, complete project deliverables, and serve implementation needs.
  • Assess customers’ current coding, CDI, and visit workflows and validate that proposed future-state workflows fit overall project objectives.
  • Lead and participate in configuring, testing, and validating Solventum Revenue Cycle application environments.
  • Lead issue resolution by communicating with client and internal teams, tracking and documenting issues, and managing configuration change control.
  • Isolate and analyze issues, partnering with support and escalation teams on root-cause analysis and troubleshooting.
  • Train system administrators and end users on maintenance and administration of Solventum products.
  • Lead testing and provide go-live support, including working with customer teams on issue resolution and configuration changes.
  • Stay current on product features, functions, business issues, policies, and implementation options.
  • Contribute to the growth of implementation infrastructure by developing and updating educational materials, documentation, tools, and programs.
  • Comply with corporate policies, procedures, and security standards while performing assigned duties.

Benefits

  • Medical, dental, and vision benefits.
  • Health Savings Accounts.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Disability benefits.
  • Life insurance.
  • Voluntary benefits.
  • Paid absences.
  • Retirement benefits.
  • Company-coordinated and paid travel expenses for required on-site onboarding, in accordance with the company travel policy.
  • Relocation assistance may be authorized.
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