Sr HR Representative
About The Position
DHL Supply Chain is seeking Senior HR Representatives to provide customer service, strategic counsel, and advisory support to business leaders at distribution centers and regional offices across the country. The role works in a fast-paced environment and supports business and people-related needs while building strong customer relationships. Distribution centers may be freestanding or located at customer sites, where the operation works as part of the customer’s team. The Senior HR Representative advises managers on matters affecting people in the organization and serves as an advocate and counsel to hourly and exempt associates. The role supports site climate and culture, conducts investigations, ensures compliance with HR regulations and policies, and administers HR processes including staffing, succession planning, training, compensation, benefits, performance management, and employee communications. The position also maintains information in the HRMS system.
Requirements
- Bachelor’s degree or equivalent.
- At least 4 years of work experience.
- At least 3 years of HR experience with exposure to all major functional areas of HR.
- PHR/SPHR or SHRM-CP/SHRM-SCP certification.
- Proven experience leading the deployment of organizational change.
- Ability to build and effectively manage interpersonal relationships at all levels of the company.
- Previous experience partnering with senior management.
Nice To Haves
- Knowledge of HR metrics.
- Knowledge of HR systems and databases.
- Knowledge of labor law and HR best practices.
- Experience with conflict resolution.
- Experience with investigations.
- Experience with data analytics.
- Experience facilitating trainings.
- Experience with onboarding.
Responsibilities
- Provide guidance and recommendations to business managers on matters that may impact people within the organization.
- Serve as an advocate and counsel to hourly and exempt associates.
- Drive initiatives and activities in support of site climate and culture.
- Manage and conduct internal investigations as needed.
- Ensure compliance with regulations, policies, and laws related to Human Resources activities.
- Administer audit activities to ensure compliance with HR policies and procedures.
- Ensure management is trained in interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment.
- Provide feedback and coaching to managers, actively listen, and ask clarifying questions regarding associates.
- Manage staffing, succession planning, and associate programs and processes.
- Implement and manage training and development activities and monitor their effectiveness.
- Administer compensation and benefits systems, processes, and employee communications.
- Administer action-planning activities related to the annual EOS process.
- Administer compliance with performance management systems.
- Enter and maintain data in the HRMS system.
Benefits
- Medical, dental, vision, and prescription coverage.
- Discounted stock purchase.
- General Bonus Plan.
- Generous PTO policy.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
