Sr. HR Business Partner - Distribution Center (Phoenix, AZ)

PetSmart•Phoenix, AZ

26d•Onsite

About The Position

The Sr. HR Business Partner is a strategic support partner to leadership at PetSmart’s Phoenix, Arizona Distribution Center. The role partners with DC leadership to develop and deliver initiatives that advance the center’s strategic objectives, with a focus on change management, leadership development, associate engagement, and retention. It supports a workforce of more than 400 non-exempt associates and more than 40 leaders. The position provides hands-on support in workforce planning, change management, associate relations, leadership development, and performance planning to improve organizational effectiveness and performance. The role uses metrics, data, and analytical feedback to assess organizational health and recommend plans to sustain or improve the associate work experience. It works closely with DC leaders and the Sr. HR Manager, advising on organizational planning, salary administration, leadership development, and other HR services. The role also addresses associate and leadership concerns, supports talent management and Everyday Performance Management, coaches leaders on performance and corrective action, and facilitates training. This is a fully onsite position at the Phoenix Distribution Center. The work environment and physical demands are characteristic of a typical business office environment; reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

6+ years of Human Resources or related experience.
Experience in organizational planning, change management, and leadership development.
Demonstrated ability to influence and coach at all levels.
Ability to be flexible and manage multiple priorities in a fast-paced environment.
Excellent problem-solving, analytical, and critical-thinking skills.
Strong organizational skills and attention to detail.
Ability to build partnerships and relationships with internal and external partners and establish trust through interpersonal skills.
Ability to multitask in a fast-paced, dynamic environment.
Excellent change-management skills to help others adapt to changes in direction.
Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Access.
High level of intellectual, professional, and interpersonal ability and flexibility.

Nice To Haves

BA/BS degree in Human Resources.
PHR or SPHR certification.
Previous experience in a distribution center environment.

Responsibilities

Partner with the Sr. HR Manager to develop and deliver the HR strategy for the Distribution Center.
Use metrics, data, and analytical feedback to assess organizational health and recommend plans to improve or sustain a positive work experience.
Partner with DC leaders to provide strategic HR support, consultation, coaching, guidance, and feedback.
Maintain consistent communication with the Distribution Center Leadership team and HR Manager, collaborating on associate relations and other pertinent issues.
Advise management on organizational planning, salary administration, leadership development, and other HR services.
Listen and respond appropriately and urgently to associate and leadership concerns to promote a positive work environment.
Work with the Sr. HR Manager to identify training and leadership development needs and implement solutions.
Facilitate training on topics such as diversity and inclusion, positive associate relations, and leadership development.
Support talent management and Everyday Performance Management initiatives, including coaching on strong and poor performance.
Support front-line leaders with the coaching-to-correct process, including disciplinary actions and terminations.
Represent the HR team at weekly performance review meetings.