Sr. Field Service Technician, Night Shift - Colmar, PA

Rivian•Hatfield Township, PA

About The Position

Rivian is hiring an experienced Senior Field Service Technician to serve as a technical expert and leader supporting complex vehicle repairs and field operations. The role calls for an adaptable, team-oriented technician who can drive continuous improvement, mentor junior team members, and resolve challenging diagnostic issues in a fast-paced environment. The position is based primarily at a service center but may also involve remote work, travel to remote locations, or support at production plants as business needs require. Candidates are evaluated across advanced technical skills and leadership capabilities. The schedule is Monday through Friday with rotational Saturdays, working 5 p.m. to 2 a.m. The role has a 15% pay differential for hours worked between 6 p.m. and 6 a.m. The Pennsylvania hourly pay range is $30.39–$50.78. The successful candidate may be eligible for an annual performance bonus. Rivian offers a benefits package to eligible full-time and part-time employees and their eligible family members, including paid vacation, paid sick leave, insurance benefits, and potential participation in its 401(k) Plan and Employee Stock Purchase Program.

Requirements

Minimum age of 21 years.
Valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
Availability for a standard 40-hour workweek, including weekends, holidays, and early morning, evening, or overnight shifts as required.
Ability to travel to regional locations or production plants as needed.
Proficiency in Windows or Mac environments, work order management systems, and specialized engineering or diagnostic documentation systems.
Physical capability to perform occupational tasks, including sitting, standing, bending, kneeling, and lifting up to 50 pounds.
State mechanic certifications where required by jurisdiction.
Experience with advanced high-voltage systems, including HV architecture, HVIL, charging isolation, safety power-down protocols, appropriate PPE, and diagnosis of complex HV faults and isolation issues.
Advanced knowledge of automotive electronics, CAN and LIN bus communication, electrical schematics, and wiring harness repairs.
Expertise in chassis service and diagnosis of vehicle dynamics, including alignments, braking systems, ABS, traction control, power steering, and NVH concerns.
Knowledge of HVAC systems, coolant drain and fill operations, A/C machine use, 609 refrigerant certification, and thermal management diagnostics.
Ability to calibrate ADAS and replace or adjust sensors, body panels, and glass to manufacturer tolerances.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Graduation from an accredited automotive repair school or vocational program.
Ability to drive a non-commercial truck and trailer.
Five to eight or more years of automotive repair experience, including extensive bumper-to-bumper diagnostics.
Three to eight or more years of hands-on experience with vehicle high-voltage systems and high-voltage diagnostics.
Experience in a leadership or supervisory role, such as Shop Foreman, Team Lead, or Technical Mentor.
Background in continuous improvement, process standardization, and escalation management.

Responsibilities

Perform bumper-to-bumper diagnostics, complex repairs, installations, and inspections at service centers and in field settings, including customer sites, mobile routes, and remote locations.
Provide advanced diagnostic guidance to field service teams and perform remote diagnostics or repairs when issues can be safely addressed without local vehicle access, using logged vehicle data and technical schematics.
Coach, mentor, and train junior technicians and internal partners; foster cross-functional collaboration and lead shop-floor technical problem-solving.
Use specialized diagnostic tools, including PICO-Scope, PCAN, Kavaser Memorator, and breakout boxes, to resolve complex electrical, high-voltage, and network faults.
Conduct road tests to verify repair quality, champion continuous improvement, and promote high standards across repair workflows.
Oversee complex parts operations, including ordering, receiving, inventory management, and billing.
Create high-quality documentation in service support and engineering systems and provide root-cause analysis and actionable feedback to field service engineers and leadership.