Field Service Technician, Night Shift - Malvern, PA

Rivian • Malvern, PA

2d

About The Position

Rivian is hiring an emerging-to-mid-level Field Service Technician to support electric vehicle repairs, inspections, and field service operations. The technician will work under the mentorship of senior technicians and leadership, developing technical skills while delivering a strong customer experience. The role is based primarily at a local service center but may include remote work, mobile service travel, or support for plant operations as business needs evolve.

The schedule is Monday through Friday with rotational Saturdays, from 5 p.m. to 2 a.m. The role includes a 15% pay differential for hours worked between 6 p.m. and 6 a.m.

Requirements

• At least 21 years old.
• Valid driver’s license and a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Available for a 40-hour workweek, including potential weekend, holiday, early morning, evening, or overnight shifts based on business needs.
• Flexible to travel to regional locations or production facilities as needed.
• Proficient with laptops or computers in Windows or Mac environments and work order management systems.
• Strong organizational and time-management skills, eagerness to learn, and attention to detail.
• Ability to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
• Foundational understanding of basic electricity, including awareness of high- versus low-voltage systems.
• Basic knowledge of circuit measurement tools such as a DVOM and introductory exposure to reading electrical schematics.
• Familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates are welcome.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in a fast-paced start-up environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at service centers, on mobile routes, or at remote locations.
• Learn Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior technician mentorship.
• Use available technical resources and follow repair procedures while maintaining quality and safety.
• Conduct post-repair road tests to verify repair quality and vehicle safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order or expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities and outreach events.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, develop technical skills, and maintain high-quality work with increasing independence.

Benefits

• Paid vacation
• Paid sick leave
• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Potential eligibility to participate in Rivian’s 401(k) Plan
• Potential eligibility to participate in Rivian’s Employee Stock Purchase Program
• Potential eligibility for an annual performance bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED