Sr. Field Service Technician - Miramar, FL (Future Consideration)

Rivian•Miramar, FL

About The Position

Rivian is seeking an experienced Senior Field Service Technician to serve as a technical expert and leader supporting complex vehicle repairs and field operations. The role calls for an adaptable, team-oriented technician who can drive continuous improvement, mentor junior team members, and resolve complex diagnostic challenges in a fast-paced environment. The position is based primarily at a service center but may also involve remote work, travel to remote locations, or support at production plants as business needs require. Candidates will be evaluated across advanced technical skills and leadership capabilities.

Requirements

Minimum age of 21.
Valid driver's license and clean driving record, with no suspensions or revocations within the past 3–5 years.
Availability for a standard 40-hour workweek, including weekends, holidays, early mornings, evenings, or overnight shifts as required.
Ability to travel to regional locations or production plants as needed.
Proficiency in Windows or Mac environments, work order management systems, and specialized engineering and diagnostic documentation systems.
Physical ability to perform occupational tasks including sitting, standing, bending, kneeling, and lifting up to 50 lbs.
State mechanic certifications where required by jurisdiction.
Three to eight-plus years of hands-on experience working on vehicle high-voltage systems and high-voltage diagnostic work.
Advanced technical knowledge across high-voltage and power electronics; low-voltage and network electronics; chassis, drivability, and dynamic systems; thermal and HVAC systems; and ADAS and body/glass integration.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Graduation from an accredited automotive repair school or vocational program.
Ability to drive a non-commercial truck and trailer.
Five to eight-plus years of automotive repair experience, with extensive bumper-to-bumper diagnostic experience.
Experience in a leadership or supervisory role, such as Shop Foreman, Team Lead, or Technical Mentor.
Background in continuous improvement, process standardization, and escalation management.
Michigan mechanic certifications in front end, suspension, steering, brakes, electrical, and HVAC, where applicable.
609 refrigerant certification.

Responsibilities

Perform bumper-to-bumper diagnostics, complex repairs, installations, and inspections at service centers and in field settings such as customer sites, mobile routes, and remote locations.
Provide high-level diagnostic guidance to field service teams and perform remote diagnostics or repairs when issues can safely be addressed without local vehicle access, using logged vehicle data and technical schematics.
Coach, mentor, and train junior technicians and internal partners; foster cross-functional collaboration and lead shop-floor technical problem-solving.
Use specialized diagnostic tools, including PICO-Scope, PCAN, Kavaser Memorator, and breakout boxes, to resolve complex electrical, high-voltage, and network faults.
Conduct road tests to verify repair quality, champion continuous improvement, and promote high standards across repair workflows.
Oversee complex parts operations, including ordering, receiving, inventory management, and billing.
Create high-quality documentation in service support and engineering systems, and provide root-cause analysis and actionable feedback to field service engineers and leadership.

Benefits

Annual performance bonus may be available.
Paid vacation.
Paid sick leave.
Life, medical, dental, vision, short-term disability, and long-term disability insurance for eligible employees.
Opportunity to participate in Rivian’s 401(k) Plan, subject to eligibility requirements.
Opportunity to participate in Rivian’s Employee Stock Purchase Program, subject to eligibility requirements.

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