Sr. Field Clinical Coordinator - PKU Southern California

BioMarin Pharmaceutical Inc.
•Remote

About The Position

BioMarin is a global biotechnology company focused on developing transformative medicines for patients with significant unmet medical needs, particularly those with genetic conditions. The Commercial organization drives global sales and marketing strategies. The Senior Field Clinical Coordinator (Sr-FCC) plays a crucial role in educating patients on the safe and appropriate use of BioMarin therapies, specifically supporting the Palynziq product. Sr-FCCs are home-based and manage a caseload of approximately 50-60 PKU patients across designated clinics within a geographical region. They do not provide medical advice but focus on patient education, therapy initiation support, and adherence-related activities in collaboration with clinics, BioMarin field sales, and BioMarin RareConnections personnel.

Requirements

  • 2+ years of Pharmaceutical experience as a patient educator
  • 4+ years of direct patient care experience in rare disease
  • Education as an allied health care professional
  • Bachelor’s degree in Allied Health preferred or work experience equivalent
  • Successful background check
  • Valid Driver’s license and driving record
  • Excellent interpersonal communication skills.
  • Strong presentation skills. Ability to provide dynamic and engaging presentations to small and large groups.
  • An ideal team player who consistently demonstrates BioMarin Commercial values.
  • Action oriented, tenacious, and anticipating obstacles and leading solutions.
  • High business acumen and focused on customized value to all levels of customer (internal and external).
  • Adaptability, consistently picking up on the need to change personal, interpersonal, and leadership behavior quickly.
  • Expert navigation of all systems and can align resources to action plans.

Nice To Haves

  • Ideally reside in Los Angeles, Orange County, or Riverside.

Responsibilities

  • Works closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections (RC) personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections.
  • Works collaboratively in an account team (Account Manager, Case Manager, Clinical Coordinator) moving cases from referral to specialty pharmacy shipment to product start.
  • Conducts patient-level education with new patient starts including BioMarin product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic specific protocols at their request.
  • Provides in-person support for self- administration of FDA-approved BioMarin marketed therapies as needed.
  • Utilizes motivational interviewing skills to empower patients to advocate for their own health needs. Provides reminders for medication, clinic-prescribed labs, and clinic appointments at times convenient to patients.
  • Conducts ongoing patient-level education on disease and product administration technique to support safe and appropriate use of therapy.
  • Participates in direct to patient educational events to raise patient awareness around disease state and appropriate BioMarin therapies. Typically conducted 3-4X/year on weekends and throughout the week.
  • Influence beyond their own geography and regular contributor to the advancement of cross functional teams.
  • Generation and communication of best practices and involvement in projects and initiatives that help shape strategy and implementation.
  • Uncovers obstacles and trends and create solutions that are widely adopted.
  • Contributes to regional and national assignments such as HUB training, Specialty Pharmacy education, field training, advocacy group alliance liaison, etc.
  • Regularly takes on formal and informal peer leadership opportunities.
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