Field Application Specialist, dPCR (Southern California)

QIAGEN•Remote_Maryland, MD

6d•$100,000 - $120,000•Hybrid

About The Position

This position supports QIAGEN Digital PCR instruments and chemistries across an assigned territory. The role provides instrument installations, customer training, troubleshooting, demonstrations, and pre- and post-sales technical support. The territory includes Southern California, Nevada, Arizona, Utah, Wyoming, and New Mexico; Southern California is the ideal base location. The position requires approximately 70–80% travel, typically 3–4 days per week. QIAGEN describes its vision as making improvements in life possible and focuses on advancing science and healthcare. The company highlights collaboration, diversity, innovation, and opportunities to make an impact. Compensation includes an estimated base salary range of $100,000–$120,000, based on experience, skills, geographic location, and other job-related factors, plus a bonus plan and benefits.

Requirements

Bachelor’s degree in biological sciences or a related field.
3–5 years of relevant laboratory, technical sales, or field-based customer support experience.
At least 2 years of hands-on digital PCR experience.
Experience with qPCR assay design.
Strong molecular biology expertise, including PCR, qPCR, dPCR, DNA/RNA purification, and genomics workflows.
Strong communication, technical training, and customer-facing skills.
Ability to build strong customer relationships and engage in scientific discussions.
Ability to understand customer workflows and recommend appropriate QIAGEN solutions.
Strong troubleshooting and problem-solving skills across onsite and remote support.
Organized and self-directed, with the ability to collaborate effectively with sales, service, and other internal teams.
Ability to travel approximately 70–80%, typically 3–4 days per week.

Nice To Haves

An advanced degree.
dPCR assay design experience.
Previous customer-facing experience.
CRM/Salesforce experience.

Responsibilities

Install QIAGEN Digital PCR instruments.
Train customers on QIAGEN Digital PCR instruments and chemistries.
Troubleshoot customer issues onsite and remotely.
Conduct product demonstrations.
Provide pre-sales and post-sales technical support within the assigned territory.
Understand customer workflows and recommend appropriate QIAGEN solutions.
Build customer relationships and engage in scientific discussions.
Collaborate with sales, service, and other internal teams.