Kia Minnetonka Sr. F&I Manager

Walser Automotive Group • Wayzata, MN

8h • $125,000 - $150,000

About The Position

Walser Automotive Group is hiring a Sr. F&I Manager for Kia Minnetonka. The role leads the dealership’s finance and insurance strategy and performance, partnering with Sales Managers and Customer Specialists to improve results and ensure compliance with company policies and legal requirements. The manager oversees staff training and development, supports customer deal activity, monitors reporting and funding processes, addresses employee relations concerns, and promotes Walser’s service processes, initiatives, and core values.

Requirements

• Proven success in a managerial position.
• Proven ability to lead, coach, and develop a team.
• At least 1 year of experience in a Sales Manager or F&I Manager role.
• Ability to make detailed financial decisions within strict timeframes.
• Strong organizational, time-management, and problem-solving skills.
• Ability to multitask and handle frequent interruptions and shifting priorities.
• Strong oral and written communication skills.
• Excellent customer service skills.
• Positive attitude and ability to work well in a team environment.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Develop and execute the dealership’s overall F&I strategy.
• Work with Sales Managers and Customer Specialists to set sales objectives and improve F&I performance.
• Safeguard customer information and verify customers are offered ancillary products according to Walser policy.
• Train and manage staff on company policies and ensure adherence.
• Complete daily reporting, including blue sheet audits and F&I performance tracking.
• Support CIT funding and system issues, including DMS and FUSE.
• Structure and ensure compliance for offsite and out-of-state deals; maintain AFIP certification and store F&I compliance.
• Participate in customer deals and work alongside managers throughout the F&I process, including credit interviews, deal submissions, and menu presentations during peak hours.
• Execute action plans to develop underperforming Sales Managers and collaborate with them on plans to develop underperforming Customer Specialists.
• Provide in-store training, including daily morning, small-group, and one-to-one training, as well as weekly Sales Manager training.
• Conduct F&I-related onboarding for new Sales Managers, Sales Manager F&I test-outs, and advanced F&I test-outs for Customer Specialists.
• Address employee relations issues and escalate concerns to HR when necessary.
• Monitor and assist with company initiatives and legal compliance measures, and regularly communicate company news.
• Ensure employees follow Walser service processes and scripts.
• Support staff career and professional development, lead by example, advocate for staff, and uphold Walser’s core values.

Benefits

• Paid time off (PTO).
• Career growth, advancement opportunities, mentorship, and career development.
• Up to $10,000 in fertility and adoption financial assistance.
• Medical, dental, and vision coverage, plus HSA and FSA plans.
• Blue Cross Blue Shield medical coverage and additional wellness benefits.
• Company-paid life insurance.
• 401(k) with employer match.
• Paid branded clothing program twice a year.
• Employee discounts across products and services.
• Employee Resource Groups.
• Volunteer opportunities through the Walser Foundation.
• Employee Assistance Program (EAP).
• Referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed