About The Position

The Sr Enterprise Account Executive will produce new business sales revenue from a SaaS license model. The role accomplishes this through account and territory planning, researching prospective customers, using business development strategies, and completing field-based sales activities within a defined set of prospects, territory, or vertical. The position focuses on healthcare provider accounts in Ohio. The account executive develops relationships with C-suite stakeholders across product sales, maps client relationships to the account team, and leads account strategy across a broad virtual team. They act as a trusted advisor by understanding customers’ businesses and advising on how ServiceNow can support their IT roadmaps. They also identify the right specialist and support resources to involve in each deal and when to involve them.

Requirements

  • 10+ years of sales experience within a software or solutions sales organization.
  • Experience establishing trusted relationships with current and prospective clients and other teams.
  • Experience producing new business, negotiating deals, and maintaining healthy C-level relationships.
  • Experience achieving sales targets.
  • Ability to leverage or critically think about integrating AI into work processes, decision-making, or problem-solving.
  • Ability to understand the bigger picture and plans around IT.
  • Experience promoting a customer-success focus in a team-oriented environment.
  • Willingness to travel up to 50%.

Responsibilities

  • Produce new business sales revenue from a SaaS license model.
  • Plan accounts and territories, research prospective customers, use business development strategies, and complete field-based sales activities.
  • Develop relationships with multiple C-suite personas, including CFO, CIO, COO, and CDO, across product sales.
  • Oversee client relationship mapping to the account team and orchestrate account strategy across a broad virtual team, including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing.
  • Advise customers on how ServiceNow can support their IT roadmaps.
  • Identify the right specialist and support resources to involve in deals and determine when to involve them.
  • Negotiate deals and achieve sales targets.
  • Travel up to 50%.
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