Sr. Director, Strategic Accounts

Adobe•San Jose, CA

8d•$352,500 - $615,150

About The Position

Adobe is seeking a senior leader to head its Strategic Partner Accounts (SPA) organization, which serves 11 high-value global customers across advertising agencies, technology hyperscalers, and system integrators. The team has full cross-cloud ownership of Creative & Productivity and Customer Experience Orchestration revenue across its global accounts. The role leads a team of 22, including two First-Line Managers, 11 Global Account Directors, and nine Account Directors, and serves as Adobe’s senior executive representative to these customers. The Sr. Director will shape multi-year account strategies, strengthen executive relationships, drive cross-cloud growth and adoption, develop co-innovation opportunities, and coordinate executive engagements. Internally, the role will develop leaders, maintain a disciplined operating cadence, align Adobe functions around portfolio priorities, and evolve the SPA operating model. Success will be measured through durable portfolio revenue growth, increased C-suite sponsorship, team performance and development, and the growth of SPA’s strategic role within Adobe’s go-to-market organization. Travel up to 35% is expected.

Requirements

15 or more years of validated experience in enterprise technology sales across professional services and multi-solution SaaS.
Deep experience with advertising agency holding companies, technology hyperscalers, or global system integrators.
Eight or more years directly leading high-performing sales teams of 10 or more people.
Proven track record developing first-line managers into strong, independent leaders.
Track record managing large, complex global accounts with full cross-cloud or multi-product ownership and sustained revenue growth.
Outstanding executive presence and presentation skills, with the ability to engage and influence C-level stakeholders in sophisticated organizations.
Exceptional written communication and analytical skills, and the ability to serve as a senior liaison across Sales, Services, Support, Product, and Marketing.
Strong understanding of marketing technology, content supply chain, and emerging agentic AI capabilities as applied to enterprise transformation.
Experience navigating organizational change and evolving operating models while protecting team performance and morale.
Willingness to travel up to 35%.

Responsibilities

Establish and lead three-or-more-year joint account strategies and roadmaps, aligning enterprise objectives, investment priorities, and measurable outcomes across SPA accounts.
Define and reinforce joint governance models that ensure alignment and executive sponsorship across global accounts.
Develop and maintain C-suite relationships to support priority initiatives, remove barriers, and accelerate long-term account growth.
Lead executive-level storytelling and performance communications for business and IT audiences.
Own aggregate SPA portfolio revenue performance across all clouds, driving durable growth, retention, and cross-cloud expansion.
Drive adoption of Adobe capabilities, including agentic AI, CX Enterprise, and Firefly Enterprise, in line with customer transformation priorities.
Orchestrate the global account lifecycle from vision and strategy through sales, post-sales implementation, and sustained consumption.
Establish account-specific frameworks to identify, evaluate, and execute co-innovation opportunities responding to emerging market needs.
Coordinate executive engagements, including company visits, strategic briefings, joint ideation workshops, and Adobe Summit activations.
Partner with Adobe Marketing on engagement plans and events that deepen executive sponsorship across the portfolio.
Lead and develop two First-Line Managers, coaching them to operate independently with commercial authority, and build the team’s executive engagement capabilities.
Establish and maintain operating cadences, including pipeline governance, QBRs, and account planning, to promote predictability and accountability without unnecessary administrative burden.
Champion the SPA organization internally by aligning Services, Product, Marketing, and Finance to appropriately resource and prioritize the portfolio.
Evolve the SPA operating model with senior leadership as the team’s charter, account scope, and strategic purpose develop.