Director, Strategic Accounts

Fetch•New York, NY
•$260,000 - $300,000

About The Position

The Director, Strategic Accounts will maintain and expand relationships with national and enterprise customers, supporting customer satisfaction and revenue growth. The role takes a holistic sales approach to securing enterprise agreements with assigned client accounts while driving regional adoption and demand across national portfolios. The position focuses on revenue growth within existing enterprise and national accounts through strategic land-and-expand initiatives, identifying opportunities across complex organizations, and coordinating cross-functional teams to deliver on client requirements. The Director will serve as a strategic advisor to enterprise stakeholders and provide accurate pipeline forecasts and account strategies to sales leadership.

Requirements

  • 7+ years of outside enterprise sales experience.
  • 4+ years of experience specifically selling PropTech, SaaS, or tech-enabled services to large national accounts.
  • Consistent track record of meeting or exceeding a $1.2M–$1.6M+ ARR quota.
  • Track record of selling to C-suite executives, navigating complex buying committees, and driving stakeholder consensus.
  • Expertise in enterprise sales methodologies such as MEDDPICC to qualify opportunities and mitigate risk.
  • Strong ability to structure and negotiate large, multi-year contracts and MSAs.
  • Ability to travel as required for client meetings and industry events.

Nice To Haves

  • Multifamily industry experience.

Responsibilities

  • Drive new and expansion revenue within existing enterprise and national accounts through strategic land-and-expand initiatives.
  • Map complex organizational hierarchies to identify cross-sell and up-sell opportunities across business units and with C-suite decision-makers.
  • Lead cross-functional account teams, including Operations, Customer Success, Legal, and Marketing, to align client requirements with strategic delivery and rapid time-to-value.
  • Build and present business cases, ROI analyses, and tailored executive presentations to secure expansion commitments.
  • Maintain pipeline hygiene and provide accurate account forecasts to sales leadership, including account risks, compelling events, and expansion strategies.
  • Serve as a strategic advisor to enterprise stakeholders, maintaining expertise in industry trends, macroeconomic dynamics, and the competitive landscape.
  • Acquire new logos and execute land-and-expand strategies to uncover cross-sell and up-sell opportunities.
  • Use Salesforce and Gong to maintain pipeline hygiene and accurate forecasts.
  • Travel as required for client meetings and industry events.

Benefits

  • Flexible work schedule with eligibility to work remotely.
  • Unlimited vacation.
  • Comprehensive compensation and benefits package.
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