Director, Strategic Accounts

Schylling Inc.

1d • $135,000 - $145,000

About The Position

The Director of Strategic Accounts leads Schylling's account management strategy and oversees key customer relationships to drive profitable sales growth, strengthen customer partnerships, and expand business opportunities. The role provides strategic direction to account management personnel and outside sales representative groups while maintaining direct involvement with major accounts and strategic customers.

Working cross-functionally with Sales, Marketing, Product Development, and Supply Chain, the Director aligns customer needs with business objectives, identifies growth opportunities, and supports exceptional customer service and execution. The position develops account strategies, negotiates customer agreements, monitors sales performance, and maximizes the long-term value of customer relationships. Domestic and international travel may be required, up to 30%.

Requirements

• Bachelor's degree in Business, Marketing, Finance, Management, or a related field.
• At least 7 years of experience in account management, sales, or business development; consumer goods experience is preferred.
• Demonstrated experience managing major retail or wholesale accounts and driving profitable sales growth.
• Prior experience leading, supervising, or developing account management teams or outside sales representative groups.
• Proven ability to develop and execute strategic account plans and sales initiatives.
• Strong financial acumen, including experience with sales forecasting, pricing strategies, profitability analysis, and contract negotiations.
• Excellent leadership, communication, presentation, and relationship-building skills.
• Strong problem-solving, organizational, and negotiation skills.
• Ability to collaborate across departments and influence stakeholders at all organizational levels.
• Self-starter with strong business judgment and the ability to operate independently.
• Ability to travel domestically and internationally up to 30%.

Nice To Haves

• Experience in the consumer goods industry.

Responsibilities

• Provide strategic leadership and oversight of the account management function, supporting customer relationships, profitable growth, and sales objectives.
• Oversee key account relationships and serve as a senior point of contact for strategic accounts and complex customer matters.
• Lead, manage, and develop account management personnel and outside sales representative groups, setting expectations, goals, and performance standards.
• Develop and execute strategies to retain customers, grow existing business, and identify new revenue opportunities.
• Oversee key account planning, sales forecasting, customer performance, and business development initiatives.
• Establish and monitor key account metrics, sales performance indicators, and profitability targets, and identify opportunities for improvement and growth.
• Lead contract negotiations, pricing strategies, and customer agreements to support revenue and profitability while maintaining customer partnerships.
• Collaborate with Sales, Marketing, Product Development, Supply Chain, and other departments to meet customer needs and business objectives.
• Provide strategic oversight of cross-functional customer initiatives involving pricing, product development, production, packaging, and shipping.
• Identify market trends, customer needs, and competitive opportunities to support growth and strengthen Schylling's market position.
• Represent Schylling at major customer meetings, industry trade shows, and annual national sales meetings.
• Build and maintain relationships with customers and sales representatives at all organizational levels.
• Travel domestically and internationally as needed, up to 30%.
• Perform additional responsibilities as assigned.

Benefits

• Medical, dental, and vision coverage with an 80% company contribution.
• Company-paid life and disability insurance.
• PTO and at least 9 paid holidays.
• Product discount.
• 401(k) with a two-year cliff vesting schedule and weekly company match; eligibility after 30 days.
• Base salary of $135,000 to $145,000 plus bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Director