Director, Strategic Accounts

AeroVect•Atlanta, GA

About The Position

AeroVect is hiring a Strategic Account Director to own and grow one of its largest airline accounts. The role leads the day-to-day customer relationship, secures funding for deployments, and manages commercial agreements, working directly with AeroVect leadership and the customer’s operations, finance, procurement, and executive teams. This is a hands-on individual contributor role dedicated to a single strategic customer. The Director personally leads business reviews, negotiates commercial agreements, and follows through on customer decisions needed to keep deployments moving.

Requirements

  • 10+ years of experience in strategic account management, enterprise sales, or commercial leadership, with direct responsibility for large enterprise customers.
  • A track record of growing accounts through signed, funded agreements and deployed products or services.
  • Experience navigating complex buying organizations, capital budgets, procurement processes, and contract negotiations.
  • Ability to build relationships with frontline operators and senior executives, and lead substantive discussions about business performance and investment decisions.
  • Exceptional financial and commercial judgment.
  • Clear written and verbal communication, including executive presentations.
  • Strong follow-through across customer and internal teams, with comfort personally handling details needed to move an account forward.

Nice To Haves

  • Experience selling and deploying robotics, industrial automation, or other technology used in industrial operations.
  • Experience owning a major enterprise account in the airline / airport industry.
  • Atlanta-based, with availability for regular in-person meetings and visits to customer locations.

Responsibilities

  • Own the account plan, including revenue targets, expansion opportunities, budget timelines, and key customer decisions.
  • Build relationships across customer operating teams, budget owners, procurement, and senior leadership, and develop executive sponsorship beyond individual contacts.
  • Build business cases using deployment results, operating costs, and expected returns; work with the customer to secure budget approval and purchase orders for implementation and fleet expansion.
  • Lead pricing, contract negotiations, and renewals with AeroVect’s leadership, Finance, and Legal; work with Product, Engineering, and Operations to validate scope and service commitments.
  • Run customer business reviews covering operating results, deployment progress, commercial opportunities, and decisions required.
  • Maintain an accurate account forecast and track contractual milestones, payment status, and commercial risks.
  • Evaluate expansion requests against delivery capacity, support costs, and margins.
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