Executive Director, Strategic Accounts

Travere • San Diego, CA

2d • Remote

About The Position

The Executive Director, Strategic Accounts will lead Travere’s U.S. Strategic Account Management (SAM) organization and advance national account strategy and institutional partnerships across academic medical centers, integrated delivery networks (IDNs), large nephrology practices, and other priority healthcare organizations. Reporting to the Senior Vice President of Sales, this leader oversees the national SAM team and aligns cross-functional resources to strengthen institutional engagement, support appropriate commercial growth, and advance care for patients living with rare diseases. The role builds scalable account-management capabilities for current commercial priorities and future assets, indications, and launches. The position may be filled at the Senior Director or Executive Director level based on experience, strategic leadership, and demonstrated organizational impact.

The role is remote in the United States, with face-to-face work with customers and colleagues and/or onsite work in San Diego. Domestic travel of up to 50–60% is required. Ongoing fulfillment of healthcare facility and customer-site credentialing requirements is an essential job function.

Requirements

• Bachelor’s degree required; an equivalent combination of education and applicable experience may be considered.
• 15+ years of relevant pharmaceutical-industry sales, commercial operations, and/or strategic account management experience, with strong experience in a similar role.
• Experience in rare disease, nephrology, or specialty therapeutics.
• Strong understanding of academic medical centers, IDNs, and complex healthcare systems.
• Demonstrated success engaging executive-level institutional stakeholders and leading, coaching, and managing team performance.
• Ability to translate strategy into execution, manage complex projects and budgets, and navigate shifting priorities in a dynamic, cross-functional environment.
• Strong analytical capabilities, including proficiency in Microsoft Excel and databases.
• Excellent communication, interpersonal, organizational, and collaboration skills, with attention to detail.
• Demonstrated enterprise thinking, strategic vision, executive influence, cross-functional leadership, and commercial acumen.
• Maintains a patient-centered purpose and embodies Travere’s values of Courage, Community Spirit, Patient Focus, and Teamwork.
• Ability to travel domestically up to 50–60%.
• Ability to perform face-to-face work with customers and colleagues and/or onsite work in San Diego, and to fulfill healthcare facility and customer-site credentialing requirements.

Nice To Haves

• Small molecule experience preferred.

Responsibilities

• Develop and execute the national strategic account strategy aligned with commercial and portfolio priorities.
• Prioritize and segment accounts; establish disciplined account planning, executive engagement, resource allocation, and measures of institutional progress.
• Guide account strategies that reflect institutional priorities, stakeholder relationships, and patient care pathways.
• Cultivate senior executive and clinical relationships and identify opportunities to improve diagnosis, referrals, care coordination, and access to appropriate care.
• Integrate Strategic Account Management within the broader field ecosystem, partnering with Sales, Medical Affairs, Market Access, Patient Services, Marketing, Thought Leader Liaisons, and Rare Kidney Disease Educators.
• Clarify cross-functional roles, communication, and shared priorities while respecting functional independence and promoting a coordinated One Team customer experience.
• Use account and regional analytics, customer insights, competitive trends, and healthcare delivery changes to improve execution and inform business strategy.
• Translate institutional insights into actionable recommendations for commercial leadership.
• Lead, coach, and develop a high-performing national SAM team; set clear expectations and accountability for execution, institutional progress, and business impact.
• Build team capabilities in executive engagement, healthcare system navigation, complex account management, and strategic problem-solving.
• Evolve the SAM model to support additional assets, indications, and launches; evaluate future institutional engagement needs and leverage account relationships and knowledge across the portfolio consistent with compliance requirements.
• Serve on the U.S. Sales leadership team and contribute an enterprise perspective to business decisions.
• Manage complex plans, timelines, budgets, and organizational resources.
• Adapt strategies and tactics as priorities change, fostering collaboration, ownership, innovation, and continuous improvement.

Benefits

• Premium health, financial, work-life, and well-being offerings for eligible employees and dependents.
• Wellness and employee support programs.
• Life insurance.
• Disability benefits.
• Retirement plans with employer match.
• Generous paid time off.
• Cash compensation combining base pay and short-term incentive.
• Long-term incentive compensation in company stock.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior