Director, Strategic Accounts

Fetch•Washington, DC
•$260,000 - $300,000

About The Position

The Director, Strategic Accounts maintains and expands relationships with national and enterprise customers, ensuring customer satisfaction and contributing to revenue growth. The role takes a holistic sales approach, securing enterprise agreements with assigned accounts while driving regional adoption and demand across national customer portfolios. The position drives net-new and expansion revenue through strategic land-and-expand initiatives, maps complex organizational structures to identify cross-sell and upsell opportunities, and builds relationships across business units and with C-suite decision-makers. The Director leads cross-functional account teams to align client requirements with effective delivery, develops business cases and executive presentations, and maintains accurate pipeline forecasts. The role also serves as a strategic advisor to enterprise stakeholders, drawing on knowledge of industry trends, market dynamics, and the competitive landscape. Travel may be required for client meetings and industry events.

Requirements

  • 7+ years of outside enterprise sales experience.
  • 4+ years specifically selling PropTech, SaaS, or tech-enabled services into large national accounts.
  • Consistent track record of meeting or exceeding a $1.2M–$1.6M+ ARR quota.
  • Experience selling to C-suite executives, navigating complex buying committees, and building stakeholder consensus.
  • Expertise in enterprise sales methodologies such as MEDDPICC to qualify opportunities and mitigate risk.
  • Strong ability to structure and negotiate large, multi-year contracts and MSAs.
  • Ability to maintain pipeline hygiene and accurate forecasts using Salesforce and Gong.
  • Ability to travel as required for client meetings and industry events.

Nice To Haves

  • Multifamily industry experience.

Responsibilities

  • Drive net-new and expansion revenue within existing enterprise and national accounts through strategic land-and-expand initiatives.
  • Map complex organizational hierarchies to identify cross-sell and upsell opportunities across business units and with C-suite decision-makers.
  • Lead cross-functional account teams, including Operations, Customer Success, Legal, and Marketing, to align client requirements with strategic delivery and rapid time-to-value.
  • Build and present business cases, ROI analyses, and tailored executive presentations to secure expansion commitments.
  • Maintain pipeline hygiene and deliver accurate account forecasts to sales leadership, outlining account risks, compelling events, and expansion strategies.
  • Serve as a strategic advisor to enterprise stakeholders, maintaining expertise in industry trends, macroeconomic market dynamics, and the competitive landscape.
  • Drive new logo acquisition and execute land-and-expand strategies to uncover cross-sell and upsell opportunities.
  • Partner cross-functionally to align client requirements with strategic outcomes and revenue growth.

Benefits

  • Flexible work schedule with eligibility to work remotely.
  • Unlimited vacation.
  • Comprehensive compensation and benefits package.
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