Sr Director Product Management - Provider Experience & Solutions

DexCom • San Diego, CA

3d • Remote

About The Position

Dexcom is seeking a Senior Director of Product Management to own the strategy, roadmap, execution, and measurable results for its provider-facing software portfolio. The portfolio includes web-based provider experiences, platform and services, care management solutions, and interoperability. The role balances improving the software providers rely on today with building the next generation of the platform, while making evidence-based sequencing and investment decisions.

The Senior Director will shape a modern, modular provider platform that supports clinical workflows across care settings. This includes integrating Dexcom insights into electronic health record systems, developing clinical decision support and therapy optimization tools, and supporting population health capabilities. The role also determines the portfolio’s build, buy, and partner strategy; leads resourcing decisions; and ensures product outcomes such as provider adoption, prescriber growth, workflow efficiency, and results are measured and delivered.

The position leads and grows a multi-layered product organization, embeds modern product practices, and represents Provider Solutions in executive forums. It works closely with R&D and Engineering, Design, Medical Affairs, Quality and Regulatory, Commercial, Market Access, and international teams, while maintaining direct engagement with clinicians, care teams, and health system stakeholders. The primary work location is a home office, with no assigned workstation; office visit needs are determined with the manager. The employee must live within commuting distance of the assigned Dexcom site, typically 75 miles/120 km. Travel required is 25–50%.

Requirements

• Bachelor’s degree typically required.
• 17+ years of industry experience.
• 13+ years of successful leadership management experience in a relevant industry.
• Experience leading provider-facing or clinical software at scale.
• In-depth understanding of healthcare technology, including EHR ecosystems, modern interoperability standards, integration models, identity and access, and health-system deployment.
• Understanding of how reimbursement, coverage, and quality measurement shape clinical software.
• Strong platform-thinking skills, including distinguishing scalable services from features limited to a portal.
• Ability to make clear sequencing and investment decisions under ambiguity and explain the rationale to executive audiences.
• Ability to attract, develop, and coach product talent and give team members meaningful ownership.
• Evidence-led decision-making grounded in customer research, usage data, and market signals, with willingness to change course when evidence changes.
• Ability to work at pace in a regulated environment while balancing quality, safety, design controls, and market needs.
• Clear and candid communication with clinicians, engineers, commercial leaders, and executives.
• Curiosity, empathy, urgency, and commitment to a mission-driven environment.

Responsibilities

• Own Dexcom’s provider software strategy end to end, from long-range vision through roadmap, execution, and measurable results.
• Lead the provider software portfolio, including web-based provider experience, platform and services, care management solutions, and interoperability strategy.
• Define and measure portfolio outcomes, including provider adoption, prescriber growth, workflow efficiency, and results.
• Balance improvements to existing provider software with development of the next-generation platform, making sequencing and investment trade-offs.
• Work with strategy, business development, and R&D teams to define the portfolio’s build, buy, and partner strategy.
• Lead interoperability strategy so Dexcom insights can be surfaced within provider workflows and electronic health record systems across markets.
• Build, coach, and grow a multi-layered product organization, assigning clear outcomes and ownership to leaders.
• Own the portfolio resourcing model and make evidence-based cases for investment priorities.
• Embed modern product practices, including continuous discovery, empowered cross-functional teams, and decisions grounded in customer evidence.
• Represent Provider Solutions in executive forums with recommendations and clear trade-offs.
• Partner with R&D and Engineering, Design, Medical Affairs, Quality and Regulatory, Commercial, Market Access, and international teams to deliver solutions for clinical settings.
• Spend time with clinicians, care teams, and health system stakeholders and translate customer feedback into product direction.

Benefits

• Full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Career development through in-house learning programs and/or qualified tuition reimbursement.
• Opportunity to work with life-changing CGM technology at an innovative, industry-leading organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Director