Director of Product, Provider Data Management

Oscar Health•New York, NY

2d•$218,592 - $286,902•Hybrid

About The Position

Oscar is hiring a Director of Product, Provider Data Management to join its Product team. Oscar describes itself as a health insurance company built around a full-stack technology platform and a focus on serving members. The Network pillar enables Oscar to build, maintain, and operate a high-quality provider network. Accurate, timely, and reliable provider data supports provider onboarding, credentialing, contracting, directories, claims processing, and member access. This Director will own product strategy, roadmap, and delivery across the end-to-end provider-data lifecycle, including ingestion, reconciliation, data pipelines, credentialing workflows, contract-to-claim-ready processes, maintenance, data quality, and distribution to downstream systems and experiences. The role manages and develops a team of Product Managers and partners with Engineering, Design, Data Science, Network Management, Network Operations, Provider Servicing, Credentialing, Contracting, and downstream stakeholders. The Director will turn complex operational needs and fragmented, business-critical workflows into scalable products and data-platform capabilities that make provider data trustworthy, explainable, and manageable at scale, improving network readiness, claims outcomes, and member and provider experience. The position reports to a Vice President, Product Management. It is based in Oscar’s New York City office and follows a hybrid schedule of three in-office days per week. Thursday is required in the office; the other two office days are flexible. Travel is up to 5%. The base salary range is $218,592–$286,902 per year. The role is eligible for employee benefits, unlimited vacation, company equity grants, and annual performance bonuses.

Requirements

10+ years of product management experience, including ownership of complex, multi-team product areas.
5+ years of people-management experience, including coaching, performance management, and development of Product Managers.
Experience leading strategy and execution for technically complex products with significant data, platform, systems-integration, or operational-workflow components.
Demonstrated ability to define meaningful product and operational metrics, use data to make decisions, and deliver measurable outcomes.
Experience partnering effectively with engineering, data, design, operations, and senior business leaders in a highly cross-functional environment.
Strong communication and stakeholder-management skills, including the ability to explain technical concepts and tradeoffs to varied audiences.
Ability to set direction amid ambiguity, make principled prioritization decisions, and deliver results across interdependent teams.
Experience with provider-facing healthcare products or payer-provider operations.
Familiarity with provider directory management, credentialing, claims processing and disputes, provider onboarding, and/or provider servicing.

Nice To Haves

Experience with provider-facing healthcare products or payer-provider operations.
Experience with provider directory management, credentialing, contracting, claims processing and disputes, provider onboarding, provider servicing, healthcare operations, or another similarly regulated and operationally complex domain.
Experience leading a product portfolio through significant modernization, consolidation, or reliability improvement.
Demonstrated success building scalable operational tools and self-service capabilities that reduce manual work while maintaining appropriate controls.
Experience developing product strategy that contributes to broader company strategy and business performance.

Responsibilities

Define and communicate a multi-year product vision and strategy for Provider Data Management aligned with Network priorities and Oscar’s broader operating strategy.
Own the product portfolio spanning provider ingestion, data reconciliation and pipelines, credentialing, contract-to-claim-ready workflows, data maintenance, and downstream distribution.
Establish measurable outcomes for provider-data accuracy, time from contract signature to claim readiness, incorrect denials for credentialed entities, downstream configuration issues, and operational efficiency.
Establish data governance, ownership, quality standards, lineage, and controls across the provider-data lifecycle.
Lead, coach, and develop Product Managers, and establish effective product practices, decision-making forums, and operating rhythms.
Personally lead the portfolio’s most consequential strategic, technical, and cross-functional decisions while empowering the Product Management team.
Partner with the Director of Network Management and Provider Servicing to translate network strategy, operating policies, frontline needs, and service insights into scalable product capabilities.
Partner with Claims and downstream teams to reduce provider-data-related incorrect denials involving credentialed entities.
Own product strategy, portfolio prioritization, and delivery decisions; coordinate with Network Management and Provider Servicing on business policies, operational requirements, change readiness, and adoption.
Partner with Engineering and Data Science on data models, ingestion and ETL pipelines, entity and relationship logic, data-quality controls, lineage, reconciliation logic, and platform reliability.
Modernize and simplify fragmented workflows to reduce manual intervention, downstream configuration defects, and the time needed to identify and resolve provider-data issues.
Improve the explainability and visibility of complex data decisions and give operational partners more control over how provider data is reconciled, maintained, and surfaced.
Ensure self-service capabilities allow business operators to safely manage approved configuration and workflow changes without unnecessary engineering intervention.
Build alignment among senior leaders and cross-functional stakeholders; communicate strategy, tradeoffs, risks, progress, and results.
Use qualitative insight and quantitative analysis to prioritize investments, evaluate performance, and evolve product strategy.
Comply with applicable laws and regulations and perform other duties as assigned.