Associate Director, Data Product Management

Blue Cross Blue Shield of Massachusetts•Boston, MA

20h•$160,560 - $196,240

About The Position

The Associate Director of Data Product Management leads a team of product owners and data analysts and drives the strategy and execution of enterprise data products. The role advances a data-as-a-product mindset, treating data assets as valuable, reusable, and trusted products that support business decisions, analytics, and AI applications, including data AI agents. It contributes to the organization’s Data for AI and AI for Data strategies by ensuring reliable data for AI innovation and applying AI to improve data management capabilities. In collaboration with business partners, engineering teams, and data governance, the Associate Director defines, prioritizes, and delivers a roadmap of data capabilities. The role covers the data product management lifecycle, including defining business value, setting quality SLAs, managing products from ideation through decommissioning, and driving adoption across user communities. It is eligible for the Flex Persona for candidates local to the Boston or Hingham, Massachusetts offices.

Requirements

At least 8 years of progressive experience in data management, product management, or a related field, focused on data, digital, or API products.
At least 4 years of experience leading and mentoring teams of product managers, product owners, or analysts.
Ability to synthesize complex operational concepts into business insights and collaborate with senior leadership to drive strategic alignment and decision-making.
Experience designing, developing, and managing products through all lifecycle phases, from ideation to decommissioning.
Expertise in agile delivery frameworks and tools such as Jira and Confluence.
Deep understanding of data governance, data quality, and metadata management principles.
Strong experience with SQL or NoSQL databases and understanding of modern data architecture, such as data lakes, data warehouses, and microservices.
Excellent verbal and written communication skills, including the ability to explain complex technical concepts to business and technical audiences.
Bachelor’s degree or higher in Computer Science or Information Systems.
High school degree or equivalent required unless otherwise noted.

Nice To Haves

Exposure to AI concepts related to building Data AI agents and AI SDLC.
Healthcare domain knowledge.
Scrum Product Owner or similar agile certification.

Responsibilities

Lead and oversee development and delivery of data products using product management principles and an agile framework.
Set the Data Product Management team’s strategy and vision, align the data product roadmap with enterprise goals, and monitor market trends and customer needs.
Define and execute product strategy for advanced data capabilities, including AI-driven data products and AI data agents as products.
Promote the value of data products to increase adoption and foster a data-driven culture across business and user communities.
Lead, coach, and mentor Product Owners, including those focused on user support and communications, and help junior data product owners apply agile processes.
Own the data product management team’s escalation process and resolve blockers and issues.
Drive product vision, business value identification, roadmapping, and delivery of data products across applications and platforms.
Establish and enforce a prioritization framework for data and AI initiatives based on business value, feasibility, reusability, and compliance risk.
Define entry and exit criteria for data products, including recurring business value, designated ownership, and enterprise-ready quality, lineage, and documentation.
Manage the team backlog, define epics and user stories, and maintain visibility for business partners and leadership.
Collaborate with business partners, engineering teams, data governance, and senior leadership to define and deliver data capabilities and support strategic alignment and decisions.