ASSOCIATE DIRECTOR, DATA MANAGEMENT
About The Position
The Associate Director, Data Operations is accountable for orchestrating and executing business intelligence, data governance, and operational excellence across media channels. The role bridges Digital Media, Marketing Science, and Offshore Data Operations, providing technical oversight and ensuring high standards in data management, process automation, and analytics. The position advances data strategy and fosters collaboration with internal teams, clients, and external vendors, with a focus on improving data quality and efficiency. The Data Management team oversees data generated throughout campaign delivery and performance optimization. It works with Digital Analytics, Planning, and Digital Investment teams and oversees digital media buys to ensure they follow organizational processes and standards. The role requires familiarity with syndicated and proprietary analytics and technology tools, as well as a focus on fostering processes through automation. The position directs data strategies, quality standards, business rules, and governance processes; oversees project plans, task prioritization, and standardized processes; and coordinates across internal teams, offshore resources, vendors, and clients. It supervises investigation and resolution of data integrity issues, advises on or leads business intelligence, data warehousing, ETL, and automation solutions, and supervises and mentors Managers, Senior Analysts, and Analysts.
Requirements
- 5–7 years of experience in data management, data engineering, data operations, and/or business intelligence.
- 3–5 years of experience with digital media data, including ad server, digital, search, social, video, or offline data.
- 3–5 years of experience in agile development environments.
- 3–5 years of experience in client-facing work and managing offshore or cross-functional teams.
- 4+ years of experience in data governance and quality processes within data warehousing, ETL, and BI environments.
- 5+ years of experience in business analysis or related disciplines.
- In-depth expertise across digital and traditional media channels and diverse datasets, including paid and owned data.
- Ability to diagnose, escalate, and solve complex data quality and operational issues.
- Strong organizational and project management skills; ability to multitask and adapt to changing needs.
- Superior attention to detail and excellent verbal and written communication skills.
- Ability to build relationships across internal teams, vendors, and clients.
- Comfort and accuracy working with budgets and large sets of numerical data.
- Advanced Excel skills are required.
- Experience writing business and technical requirements documents, designing business rules, and administering BI tools.
Nice To Haves
- Media industry experience is highly preferred.
- SQL is preferred.
- Python is a nice to have.
- Experience with MediaTools, Lumina, or Hudson is a bonus.
Responsibilities
- Direct the development, implementation, and maintenance of data strategies, quality standards, business rules, and governance processes for client accounts and media channels.
- Oversee project plans, assign and prioritize tasks, ensure standardized processes, facilitate status meetings, resolve roadblocks, and drive initiatives forward.
- Serve as a liaison among internal teams, offshore resources, external vendors, and clients, communicating roles, responsibilities, and expectations.
- Supervise investigation and resolution of data integrity issues; define and implement data-cleansing and quality-assurance business rules and best practices.
- Advise on or lead deployment of business intelligence tools, data warehousing, ETL processes, and automation initiatives; champion adoption of technology and process solutions.
- Supervise and mentor Managers, Senior Analysts, and Analysts, and guide teams in Data Operations, quality assurance, and client management tasks.
- Provide oversight of digital media buys to ensure they follow process and are purchased and entered according to organizational standards.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
