Associate Director, Product Management
About The Position
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. The Associate Director, Digital Asset Management (DAM) leads the strategy, product vision, governance, operations, and continuous evolution of Gilead's enterprise, global DAM capability for commercial content. The role ensures that approved digital content and assets are governed, discoverable, reusable, compliant, and scalable across global teams and affiliates. As the product owner for DAM, the Associate Director defines the roadmap and operating model while partnering with Commercial Operations, Legal, Regulatory, IT, Data and AI, Procurement, and affiliate stakeholders. The role advances DAM from a content repository into a strategic content foundation that enables global-to-local reuse, AI-assisted content creation, automated MLR prechecks and autonomous workflows. The Associate Director is a people leader responsible for building, coaching, and managing a high-performing team of content librarians who oversee metadata quality, taxonomy, asset stewardship, platform support, and service delivery.
Requirements
- Bachelor's Degree and Ten Years' Experience OR Masters' Degree and Eight Years' Experience OR PhD / PharmD and Two Years' Experience
- 10 or more years of relevant experience in Digital Asset Management, Commercial or Marketing Operations, Content Operations, Product Management, or a related field.
- 5 or more years of people leadership experience, including responsibility for team development, performance management, and delivery through direct reports and matrixed teams.
- Deep expertise in DAM, metadata, taxonomy, content lifecycle management, digital rights, and enterprise content governance.
- Demonstrated experience managing enterprise technology products or platforms from strategy and roadmap development through implementation, adoption, and value realization.
- Experience with Veeva Vault PromoMats and regulated promotional content environments required.
- Understanding of claims and references, localization, global-to-local workflows, semantic search, generative AI, and workflow design & automation.
- Strong executive communication, business acumen, change management, vendor management, and ability to influence across a complex global organization.
- Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
- Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving feedback and insight needed to grow, develop and realize their purpose.
- Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem
Responsibilities
- Define and execute the enterprise commercial DAM vision, strategy, roadmap, objectives, and measurable business outcomes.
- Serve as the business product owner for DAM, translating business needs into prioritized capabilities, investments, requirements, and backlog decisions.
- Align DAM with the broader content supply chain, Veeva Vault PromoMats, rights management, localization, and AI roadmaps.
- Evaluate emerging DAM capabilities, content intelligence frameworks, semantic search, generative AI, and automation capabilities for responsible enterprise adoption.
- Establish DAM as a trusted source of approved, reusable, and machine-readable content for enterprise AI applications.
- Define the metadata, taxonomy, content relationships, claims associations, rights information, and governance needed for AI-assisted content creation, retrieval, reuse, and localization.
- Partner with Legal, Regulatory, AI, and technology teams to implement appropriate controls, traceability, and guardrails for generated or adapted content.
- Enable AI-assisted MLR prechecks for approved claims and references, content consistency, expiration, required statements, rights restrictions, and market-specific requirements.
- Measure the impact of automation on content cycle time, first-time-right quality, reuse, reviewer effort, and compliance.
- Establish global standards for metadata, taxonomy, naming conventions, asset relationships, lifecycle management, retention, and content stewardship.
- Ensure assets are accurately classified, searchable, reusable, current, and compliant with applicable promotional content, legal, records, and digital rights requirements.
- Develop scalable service delivery processes for asset ingestion, metadata application, quality control, publishing, localization, reuse, expiration, and archival.
- Lead governance forums with agency partners and marketing stakeholders that oversee priorities, standards, risks, exceptions, dependencies, and cross-functional decisions.
- Partner with IT and platform teams to deliver DAM enhancements, integrations, migrations, releases, and roadmap priorities.
- Define system-of-record responsibilities and reliable data flows across DAM, Veeva Vault PromoMats, authoring, review, localization, rights, CRM, web, media, and channel platforms.
- Lead business requirements, backlog prioritization, user acceptance testing, release readiness, adoption, and post-launch optimization.
- Build trusted partnerships across global and affiliate teams, agencies, procurement, and external service providers.
- Lead, coach, and develop a team of DAM professionals and content librarians, establishing clear goals, accountabilities, development plans, and performance expectations.
- Oversee content librarianship, metadata stewardship, asset quality, taxonomy maintenance, user support, and operational service delivery.
- Plan team capacity and capabilities to support business growth, affiliate onboarding, increasing content volumes, and new technology-enabled use cases.
- Manage strategic suppliers and service providers, including service levels, quality, cost, capacity, risk, and continuous improvement.
- Lead organizational change management, communications, training, and champion networks to increase DAM adoption and consistent ways of working.
Benefits
- company-sponsored medical, dental, vision, and life insurance plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
