Sr Director, Card Risk: Credit & Data

Capital One • McLean, VA

5d • Hybrid

About The Position

As a Senior Director in Capital One’s Card Risk team, this role applies leadership and analytical skills to high-profile risk management efforts and acts as a thought leader across the business to develop and implement risk solutions. The Senior Director partners with executives, lines of business, Compliance, and Legal associates to establish well-managed risk practices in a collaborative environment, using knowledge of the business, laws, regulations, processes, controls, and sound risk management practices.

The position leads the vertical risk management function for Card Data, Data Platforms, and Credit Intent Governance. This includes oversight of credit policy controls and risk advisory for data management, data products, and platform controls within the Card Data, Models, Decisioning, & Credit (DMDC) organization. The role is designated hybrid and requires adherence to Capital One’s hybrid policy for on-site presence at the designated office location.

The role provides strategic program leadership in a complex, regulated, matrixed environment; drives risk program management and governance; and works with business leaders and cross-functional partners to deliver initiatives while managing risk. It also helps define transformation and continuous-improvement priorities, strengthen policies and controls, and support audits and regulatory examinations. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• Bachelor’s degree or military experience.
• At least 8 years of experience in Risk Management, Project Management, Operations, Compliance, or Process Management.
• At least 8 years of people leadership experience.
• At least 7 years of experience supporting, partnering with, or interacting with internal business clients.
• Strong leadership, problem-solving, communication, and influence skills.
• Experience operating in a highly dynamic environment and balancing multiple stakeholder groups.
• Ability to work with executives to develop innovative solutions, think strategically, and execute operational requirements.

Nice To Haves

• Master’s degree or Juris Doctor.
• 10+ years of experience in Risk Management, Project Management, Operations, Compliance, or Process Management.
• 10+ years of people management experience.
• 5+ years of project management experience leading cross-functional programs in risk.
• Project Management Professional (PMP), Lean, Agile, or Six Sigma certification.

Responsibilities

• Use data management metrics and insights to influence senior business leaders in an action-oriented manner.
• Apply understanding of data governance processes and controls to proactively mitigate risks.
• Provide strategic program leadership and drive program alignment in a matrixed, complex regulated environment.
• Lead large-scale risk management program management and governance.
• Design, develop, and manage risk-focused project plans, revising them as requirements change.
• Ensure projects are delivered on time and on budget while managing risk.
• Communicate program requirements to internal and external stakeholders as needed.
• Partner with project customers to provide strategic and tactical thought partnership and drive delivery.
• Report program status, risks, issues, and decisions to constituents across the company; flag critical risks and concerns to Risk Management and business leadership.
• Lead critical assessments of risk categories to mitigate company risk.
• Build relationships and collaborate with stakeholders to deliver commitments.
• Consult strategically with Accountable Executives and partner teams.
• Problem-solve with cross-functional teams and partners on issues and opportunities.
• Design and drive a transformation vision for the organization.
• Identify opportunities for continued business improvement.
• Work proactively with partner teams, internal business teams, and other risk office groups to document and improve policies, processes, controls, and procedures.
• Assist the business in managing audits and regulatory examinations.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Eligibility for benefits varies by employment status and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior