Sr Manager, Credit Risk

KeHE Distributors, LLC•Naperville, IL

About The Position

The Credit Risk Senior Manager manages KeHE’s credit risk portfolio across more than 5,000 active customer accounts. The role executes credit policies, makes day-to-day credit limit decisions, applies risk-based pricing frameworks, and monitors portfolio diversification controls to balance revenue growth with acceptable financial exposure. The position partners with commercial and finance teams to align credit operations with business objectives and escalates strategic matters to leadership. The employee is expected to act consistently with KeHE’s Mission, Vision, and Values. The role monitors portfolio health and concentration risk, prepares portfolio performance reporting, and leads credit committee preparation. It works with Commercial/Sales, Operations, and Collections on customer onboarding, credit limits, non-standard arrangements, order holds and releases, and collection priorities. The position also maintains decision documentation, supports policy refreshes and internal controls, drives automation of credit workflows, and promotes data-driven decision-making and continuous improvement. Other duties and projects may be assigned.

Requirements

  • Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.
  • At least 6 years of progressive experience in credit risk management, commercial credit, or financial risk.
  • At least 2 years in a supervisory or management role overseeing credit analysts or collections teams.
  • Experience managing credit risk in a B2B environment with a large, diverse customer base across multiple risk profiles.
  • Ability to partner with commercial teams to balance growth objectives with risk management.
  • Proficiency in data analysis, financial modeling, and credit scoring methodologies.
  • Ability to conduct portfolio stress testing and scenario analysis.
  • Strong verbal and written communication skills, including the ability to communicate with all organizational levels.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Strong presentation and analytical skills.
  • Ability to manage and lead a team.
  • Working knowledge of financial statement analysis, including balance sheets, income statements, and cash flows, to assess customer creditworthiness.
  • Strong negotiation skills and ability to structure credit terms, payment plans, and security arrangements in partnership with stakeholders.
  • Understanding of how credit decisions affect working capital and cash flow.

Nice To Haves

  • Experience in food distribution, CPG, or wholesale industries, including managing credit risk for independent or alternative-channel customers such as independent grocers, co-ops, small chains, and startups.
  • Experience with trade credit insurance programs and insurability assessments.
  • Experience with ERP or credit management platforms with automated suspension or hold capabilities.

Responsibilities

  • Manage the credit risk portfolio across 5,000+ active customer accounts, including maintaining credit limits, processing approvals, and applying decisioning standards consistently.
  • Monitor portfolio health and concentration risk using early warning indicators, financial statement reviews, and credit risk scorecards and dashboards, including PD, EL, LGD, and EAD; report findings and mitigation strategies to leadership.
  • Prepare monthly and quarterly portfolio performance reports and lead credit committee preparation, including analyses, materials, and documentation of outcomes.
  • Partner with Commercial/Sales, Operations, and Collections to support revenue growth while managing credit exposure, including credit limit guidance, new business onboarding, non-standard credit arrangements, order holds and releases, and collection prioritization.
  • Maintain documentation of credit decisions and exception approvals; support annual policy refreshes; and ensure compliance with internal controls and reserve adequacy standards.
  • Drive automation of credit decisioning workflows and platform configurations, including system-based scoring, automated holds and releases, and notifications; identify technology solutions to streamline operations and improve data quality.
  • Foster data-driven decision-making, accountability, and continuous improvement across the credit function.
  • Perform other duties and projects as assigned.

Benefits

  • Health/Rx coverage
  • Dental insurance
  • Vision insurance
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k)
  • Paid time off
  • Paid sick time
  • Short-term and long-term disability coverage (STD/LTD)
  • Employee stock ownership plan (ESOP)
  • Holiday pay for company-designated holidays
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